Senior Administrator, Securities Lending Operations

RBC; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial service provider in Malaysia is seeking a candidate for Securities Lending operations, focusing on client service and operational efficiency. Candidates should hold a degree, be proficient in MS Excel/Word, and possess strong communication skills. The role requires flexibility in working hours and supports a dynamic work environment.

Qualifications

• Competent in MS Excel and Word applications.
• Ability to work under pressure and prioritize actions.
• Motivated, flexible, and able to be part of a team.

Responsibilities

• Engaged in Securities Lending operational activity ensuring high performance.
• Provide exceptional client service, focusing on sale and transition management.
• Support the International Securities Finance business and trade settlement.

Skills

Active Learning

Adaptability

Communication

Critical Thinking

Operational Delivery

Process Improvements

Securities Lending

Stress Management

Time Management

Written Communication

Education

University Degree or equivalent

Tools

MS Excel

Microsoft Word

RBC I&TS Internal Custody-related systems

Job description

Overview

What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across time zones and supports a 24/5 operational capability.

You will be responsible for the pre-matching and settlement of trades within the International Markets and to deal with any query investigation relating to these markets in a quicker turnaround and precise in the details. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset. Read more via job description attached.

You will be supporting UK region, working hours would be between 3pm to 12am or 4pm to 1am. However, flexibility is required to support business needs.

Responsibilities

• Engaged in Securities Lending operational activity across multiple markets to ensure the highest levels of performance are achieved.
• Provision of an exceptional level of client service in all areas, with particular focus on sale and transition management in terms of day-to-day tasks.
• Action oriented – exhibits drive, motivation, communication, and decision-making skills.
• Works closely with supervisor of department to achieve department and organization goals.
• Provision of support to the International Securities Finance business, ensuring that trade settlement, corporate action, income collection and all associated reconciliation issues are prioritized according to associated levels of market/financial risk.
• Ensure that the department meets all audit and compliance requirements and applying the appropriate rules and guidance to all activity within the team.
• Participation in group performance (KPI/KRI/KQI) summaries, ensuring understanding of the impact of the functions under responsibility.
• Identifying process improvement ideas.
• Maintain a strong working knowledge of market practice across markets.
• Maintenance of relationships with the sub-custodian network, borrowing brokers and the RBC internal teams.

What you need to succeed

Must-have

• University Degree or equivalent
• Competent in MS Excel and Word applications
• Microsoft Office applications
• RBC I&TS Internal Custody-related systems
• Word Knowledge of different investment instrument types
• Ability to work under pressure and to prioritize actions
• Motivated, flexible, able to be part of a team

Nice-to-have

• Systems literate
• Good verbal and written communication skills
• Process Improvement and innovation
• Planning

Job Skills

Active Learning, Adaptability, Communication, Critical Thinking, Operational Delivery, Process Improvements, Securities Lending, Stress Management, Time Management, Written Communication

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City: Putrajaya

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-09-18

Application Deadline: 2025-10-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth. RBC strives to deliver a workplace based on respect, belonging and opportunity for all.