Senior Account Executive

Hforce International Sdn Bhd; Gelang Patah; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading manufacturing company in Malaysia is seeking a Senior Account Executive specialized in Accounts Receivable and Credit Management. This role focuses on managing customer receivables and ensuring smooth billing processes, especially for the Australia market. Candidates should have a strong background in AR, finance, and excellent English communication skills. Successful applicants will work closely with various departments to optimize cash flow and comply with financial regulations, while also handling collections and customer relationships.

Qualifications

• Minimum 3–5 years of AR/credit control experience, preferably in manufacturing.
• Strong understanding of order-to-cash process.
• Experience handling overseas customers (Australia market preferred).
• Full spectrum accounting knowledge preferred.

Responsibilities

• Manage end-to-end AR process including invoicing and credit notes.
• Follow up proactively on overdue accounts.
• Prepare weekly AR aging and collection reports.
• Work closely with Sales and Logistics teams.

Skills

Strong English communication skills

Detail-oriented

Ability to handle difficult customers

Negotiation skills

Analytical mindset

Education

Diploma/Degree in Accounting, Finance, or related field

Tools

Odoo

MS Office (especially Excel)

MS Power BI

Job description

Senior Account Executive (AR & Credit Management - English)

Strong English communication skills are a MUST due to close coordination with overseas clients and HQ teams (Australia).

Working Hours (Mandatory Requirement)

Working schedule: Monday to Friday, 6:00 AM – 3:00 PM

Must be able to commit to this fixed early schedule

Flexibility to work on a rotating roster when required

Role Overview

We are seeking a Senior Account Executive (Accounts Receivable & Credit Management) to manage customer receivables and credit control for our manufacturing business, with a primary focus on the Australia market. This role is responsible for ensuring timely billing, collections, credit risk monitoring, and accurate recording of all AR transactions in line with company policies.

The position works closely with Sales, Customer Service, Logistics, and Production teams to ensure smooth order-to-cash processes and to safeguard the Company’s cash flow.

Key Responsibilities

• Accounts Receivable Management - Manage the end-to-end AR process including invoicing, credit notes, receipts, and customer statement reconciliation
• Accounts Receivable Management - Monitor aging reports and ensure collections are within approved credit terms
• Accounts Receivable Management - Follow up proactively with customers on overdue accounts and resolve payment delays
• Accounts Receivable Management - Perform monthly AR reconciliation and ensure accuracy of customer balances
• Accounts Receivable Management - Coordinate with sales team on billing matters, pricing, rebates, and deductions
• Accounts Receivable Management - Assess and monitor customer credit limits and payment behavior
• Accounts Receivable Management - Review new customer credit applications and perform background checks
• Accounts Receivable Management - Recommend credit terms and limits based on risk assessment
• Accounts Receivable Management - Suspend or escalate high-risk accounts when necessary
• Manufacturing & Sales Related Support - Ensure invoices and supporting documents (DO, PO, packing list, etc.) comply with customer requirements
• Manufacturing & Sales Related Support - Handle customer disputes related to quality claims, short shipment, or pricing differences in coordination with operations
• Manufacturing & Sales Related Support - Support Australia customer accounts including currency transactions and bank receipts
• Reporting & Compliance - Prepare weekly AR aging and collection reports for management
• Reporting & Compliance - Support month-end closing for AR related entries and revenue recognition
• Reporting & Compliance - Ensure compliance with tax invoice requirements and company financial policies
• Reporting & Compliance - Maintain proper filing and audit trail of AR documents
• Cross-Department Coordination - Work closely with Sales, Logistics, and Production to ensure smooth order fulfillment and billing
• Cross-Department Coordination - Liaise with customers on payment arrangements and reconciliation
• Cross-Department Coordination - Support finance team on cash flow forecasting

Requirements

• Diploma/Degree in Accounting, Finance, or related field
• Minimum 3–5 years of AR / credit control experience, preferably in manufacturing or export industry
• Strong understanding of order-to-cash process
• Experience handling overseas customers (Australia market preferred)
• Good knowledge of tax invoice and commercial documentation
• Proficient in accounting systems (e.g. Odoo), MS Office (especially Excel) and MS Power BI
• Strong communication skills in English (written & spoken)
• Detail-oriented, firm in collections, and able to handle difficult customers professionally
• Candidates with full spectrum accounting knowledge (GL, AP, month-end closing, and financial reporting) will have an added advantage and may be given opportunities to expand into broader finance functions in line with business growth.
• Strong follow-up and negotiation skills
• Analytical mindset in assessing credit risk
• Ability to work with cross-functional teams
• High integrity and confidentiality
• Ability to work under pressure and meet deadlines

Unlock job insights

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What can I earn as an Accounts Receivable Executive