SEA Technical Services Manager: Field & Pre-Sales Leader

PERSOL; Penang; On-site; MYR 200,000 - 250,000; Full time

Job summary

A multinational company in Penang, Malaysia is seeking a Technical Support Manager to lead the technical support function and collaborate with the Sales Team. This role demands a University Degree in Engineering and at least 5 years of experience in a management position within a multinational company. The ideal candidate will have strong leadership and interpersonal skills, and be proficient in English. The position includes managing field service personnel, establishing service contracts, and training new staff members.

Qualifications

• At least 5 years of experience working in a multinational company in a similar management position.
• Experience working overseas is an advantage.
• Ability to communicate between South Asia locations.

Responsibilities

• Lead technical support function on product solutions.
• Partner with Sales Team for new business opportunities.
• Manage field service personnel for on-site services.
• Provide training and development for new staff members.
• Maintain strong customer relationships and handle service contracts.

Skills

Proficiency in both written and spoken English

Strong leadership skills

Good interpersonal skills

Education

University Degree in Mechanical / Electronics / IT / Production / Industrial Engineering

Job description

A multinational company in Penang, Malaysia is seeking a Technical Support Manager to lead the technical support function and collaborate with the Sales Team. This role demands a University Degree in Engineering and at least 5 years of experience in a management position within a multinational company. The ideal candidate will have strong leadership and interpersonal skills, and be proficient in English. The position includes managing field service personnel, establishing service contracts, and training new staff members.