Quality Engineer

Micron Semiconductors; Kampung Sekolah Simpang Ampat; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading semiconductor company in Penang seeks a DEMQRA RMA Engineer to manage and track customer-returned products' electrical characterization and failure analysis. Your responsibilities include coordinating corrective actions, analyzing failed modules, and summarizing RFMA results. Ideal candidates hold a Bachelor's or Master's degree in a related field, have a minimum of 3 years of experience, and possess strong communication skills. This role offers an opportunity to engage with multiple technical teams while maintaining a focus on process improvements.

Qualifications

• Minimum 3 years of relevant experience.
• Ability to work independently with minimal supervision.
• Positive interpersonal skills and growth mindset.

Responsibilities

• Manage Failure Analysis (FA) for Customer and Qualification Concerns.
• Analyze failed modules and components.
• Provide FA support for other groups and manage communications of results.

Skills

Proficiency in Excel/JMP for data analysis

Strong communication skills

Highly motivated and goal-oriented

Education

Bachelor’s or Master’s degree in Electrical/Electronic/Physics/Computer Engineering

Job description

19h ago , from MICRON SEMICONDUCTOR ASIA OPERATIONS PTE LTD

As a DEMQRA RMA Engineer, you will be responsible for managing and tracking electrical characterization and failure analysis (FA) of customer-returned products, as well as qualification and reliability failures. Your role includes identifying root causes, implementing containment plans, and coordinating corrective actions across engineering and manufacturing teams. You will also communicate FA results to customers and internal stakeholders while maintaining a strong understanding of DRAM functionality, processes, and device characteristics.

Key Responsibilities

Manage Failure Analysis (FA) for Customer and Qualification Concerns

Understand customer or qualification complaints related to DRAM components or modules.

Initiate contact with customers or internal representatives to clarify failing conditions.

Coordinate bench‑level, system‑level, and ATE‑level analysis; interpret results.

Coordinate detailed electrical (EFA or equivalent experience) and physical (PFA) component‑level analysis.

Analyze Failed Modules and Components

Examine previous test outcomes and modify parameters to detect failure sensitivities.

Perform visual inspections and use schematics/layouts to detect abnormalities.

Document failed conditions, categorize electrical failures, and communicate findings.

Coordinate next‑level analysis with teams such as C‑SAM, PYE, Product Engineering, Package Reliability, and AQL.

Perform Engineering Requests and Supplemental Tasks

Provide FA support for other groups (RMA, Module).

Determine engineering test requirements and complete experiments.

Summarize test outcomes and offer feedback.

Manage Communication of Results

Review feedback and corrective actions from manufacturing teams.

Translate technical results into customer‑friendly reports.

Analyze data for trends and communicate process improvements.

Provide FA Reports to External Customers

Summarize RMA background and FA results.

Identify root causes, containment plans, and associated risk assessments.

Prepare interim and final FA reports; provide ongoing customer support.

Maintain Knowledge of Device Capabilities

Stay current on process technology and associated risks.

Understand datasheet specifications and common DRAM applications.

Collaborate with field support teams for customer insights.

Provide Technical Support and Training

Assist lab users with equipment setup and operation.

Conduct on‑the‑job training (OJT) for new hires and transfers.

Interpret data, suggest root causes, and recommend further analysis.

Requirements

Bachelor’s or Master’s degree in Electrical/Electronic/Physics/Computer Engineering or equivalent experience.

Minimum 3 years of relevant experience.

Proficiency in Excel/JMP for data analysis (advantageous).

Ability to work independently with minimal supervision.

Highly motivated, goal‑oriented, and able to meet tight deadlines.

Strong communication and coordination skills across functional teams.

Positive interpersonal skills and a growth mindset.