Sales Support Executive (Import & Export)

Mohm Chemical; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global manufacturer is seeking a detail-oriented Sales Support Executive for their Johor Bahru location. This role involves coordinating sales operations, managing import/export processes, and ensuring efficient product delivery. Candidates must possess a Diploma or Degree in relevant fields and have 2-3 years experience in sales coordination and export operations. Proficiency in Mandarin, English, and Bahasa Malaysia is essential. Join a supportive environment with opportunities for career development in an internationally expanding company.

Benefits

Supportive work environment

Career development opportunities

Qualifications

• 2–3 years experience in sales coordination, logistics, or inventory management.
• 2–3 years experience in export operations or shipping documentation.
• Prior experience in manufacturing, distribution, or trading industry is an advantage.

Responsibilities

• Provide administrative support to the sales team throughout the sales cycle.
• Prepare quotations, sales orders, and track customer orders.
• Manage order fulfillment and monitor stock levels.
• Handle export sales orders and prepare shipping documents.
• Liaise with customers on shipment status and follow up on payments.

Skills

Organizational skills

Communication skills

Proficiency in Mandarin

Proficiency in English

Proficiency in Bahasa Malaysia

Education

Diploma/Degree in Business Administration, Logistics, Supply Chain, or related field

Tools

Microsoft Office

ERP systems

Job description

Company Background

Since 1993, MOHM CHEMICAL SDN BHD has been a trusted manufacturer of adhesives, sealants, coatings, and specialty chemical products. With over 30 years of expertise, we serve both local and international markets across construction, automotive, manufacturing, and consumer goods industries.

As we continue to expand globally, we are seeking a detail-oriented and proactive Sales Support Executive to manage sales coordination, import/export operations, and ensure smooth delivery of our products to customers.

Job Responsibilities

Local Sales Support

• Provide administrative support to the sales team and customers throughout the sales cycle.
• Prepare quotations, sales orders, invoices, and track customer orders.
• Manage order fulfillment and delivery between HQ, branches, and warehouses.
• Monitor stock levels, safety stock, and coordinate with production and warehouse for replenishment.
• Maintain accurate inventory records and prepare monthly/annual sales reports (including P&L and sales performance).
• Support sales tracking, customer payment follow-ups, and ensure smooth coordination between departments.

Export Operations

• Handle export sales orders, proforma invoices, and coordinate with production on cargo readiness.
• Prepare shipping documents, arrange containers/trucking, and manage export logistics.
• Liaise with customers on shipment status, schedules, and follow up on payments.
• Apply for necessary permits (e.g., DG Forms), and issue CN/DN when required.
• Manage export documentation accuracy, customer communication, and resolve complaints related to shipping or product issues.
• Assist with export samples preparation and ad hoc tasks assigned by HOD.

Job Requirements

• Diploma/Degree in Business Administration, Logistics, Supply Chain, or related field.
• 2–3 years’ experience in sales coordination, logistics, or inventory management (Local role).
• 2–3 years’ experience in export operations, shipping documentation, or international logistics (Export role).
• Prior experience in manufacturing, distribution, or trading industry is an advantage.
• Proficiency in Microsoft Office & ERP systems.
• Strong organizational skills, able to multitask and work independently.
• Good communication skills; fluent in Mandarin, English, and Bahasa Malaysia (to liaise with customers and international partners).

Why Join Us?

• Be part of a globally expanding manufacturer with strong international presence.
• Gain hands‑on experience in sales support, logistics, and export operations.
• Supportive work environment with career development opportunities.

👉 If you are organized, detail-oriented, and eager to build your career in sales coordination and international trade, we welcome you to join MOHM CHEMICAL SDN BHD!