Sales Support Executive (Entry-Level/Fresh Graduate)

Gaia Science (M) Sdn Bhd; Puchong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A science company based in Puchong is seeking an Entry-Level/Fresh Graduate Sales Support Executive to provide administrative support to the sales team. This role involves preparing sales documents, assisting with customer relationships, and collaborating within a team. Ideal candidates should have at least a diploma in Science/Material Science and be highly motivated with excellent communication skills. Training will be provided for fresh graduates. Interested candidates can apply online or contact the HR Manager.

Qualifications

• Candidate must possess at least a professional certificate, Diploma, Advanced/Higher/Graduate Diploma in related to Science/Material Science discipline.
• Fresh graduates are encouraged to apply as training will be provided.
• Excellent verbal and written communication skills.
• Customer oriented and a team player.
• Highly motivated, proactive, and detail-oriented.
• Good organization, coordination, communication & follow-up skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Responsibilities

• Prepare sales-related documents such as quotations, proposals, and contracts.
• Assist in tracking sales activities and progress against targets.
• Coordinate with internal teams to ensure smooth processing of client requests.
• Maintain and update Service Planner/Calendar/Job status.
• Coordinate service schedules for installation, service, and repair.
• Develop and maintain positive relationships with customers.
• Provide professional responses to customer queries.
• Maintain records of interactions and customer database.
• Contribute to the preparation of sales-related reports.
• Participate in team efforts to achieve departmental goals.
• Coordinate distribution of marketing materials.
• Assist in marketing for company exhibitions or seminars.
• Ensure accurate entry of sales data.
• Perform other job-related duties as assigned.

Skills

Excellent verbal and written communication skills

Customer oriented

Team player

Highly motivated

Proactive

Detail oriented

Good organization skills

Coordination skills

Ability to manage multiple tasks

Proficiency in Microsoft Office Suite

Education

Professional certificate or Diploma in Science/Material Science

Tools

Microsoft Office Suite

Job description

We're seeking a Entry-Level/Fresh Graduate Sales Support Executive to join our team. This role provides sales administrative support to the Sales team, ensuring seamless sales operations and strategic support to both sales and marketing functions, ensuring seamless execution of campaigns, promotions, and sales activities. As training will be provided, we are seeking a proactive and willing-to-learn candidate!

Responsibilities

Sales Administration and Support:

• Prepare sales-related documents, such as sales quotations for customers, tender documents, proposals, contracts, etc.
• Assist in tracking sales activities and progress against targets.
• Coordinate with internal teams to ensure smooth processing of client requests and orders.
• To maintain, follow-up and updating Service Planner / Calendar / Summary / Job status.
• To coordinate and oversee Service schedule for installation, service and repair.

Customer Relationship and Lead Management

• Develop and maintain positive relationships with prospective and existing customers.
• Provide timely and professional responses to customer queries via email, phone or other communication channels.
• Maintain accurate records of interactions and customer records/database.

Team Collaboration

• Contribute to the preparation of sales related reports, etc.
• Participate in proactive team efforts to achieve departmental and company goals
• Coordinate the distribution of marketing materials across various channels.
• Assist in marketing preparation for company Exhibition or seminars

General Duties

• Ensure the accurate and timely entry of sales data.
• Perform all other job related duties as assigned by the Sales team and Management

Requirements

• Candidate must possess at least a professional certificate, Diploma, Advanced/Higher/Graduate Diploma in related to Science/Material Science discipline.
• Fresh Graduate are encourage to apply as training will be provided.
• Excellent verbal and written communication skills.
• Customer oriented and a team player
• Highly motivated, proactive, and detail oriented.
• Good organization, coordination, communication & follow-up skills
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite ((Excel, Word, Powerpoint, or microsoft application)

Please indicate your qualification and experience by applying online or send your application to:

HR Manager

Gaia Science (M) Sdn Bhd (873470-D)

No 60, Jalan Puteri 5/5, Bandar Puteri

47100 Puchong

Selangor Darul Ehsan, Malaysia

Tel: [phone]

• Email: [e-mail]