Sales Support Executive

SANYU JUSHI Sdn Bhd; Seremban; On-site; MYR 40,000 - 60,000; Full time

Job summary

A manufacturing company located in Negeri Sembilan is seeking a dedicated sales professional to identify and develop new business opportunities. Responsibilities include preparing sales reports and presentations, maintaining ISO documentation, and supporting customer relations. The ideal candidate will be skilled in outreach through calls and emails and will conduct visits to prospective clients and manage customer feedback. This role is crucial for driving sales growth in both local and overseas markets.

Qualifications

• Strong communication skills for effective outreach and customer relationship building.
• Experience in preparing sales reports and presentations.

Responsibilities

• Identify and develop new business opportunities through lead generation.
• Prepare sales reports, forecasts, and sales-related documentation.
• Coordinate with internal teams to support customer requirements.

Job description

SANYU JUSHI Sdn Bhd – Senawang, Negeri Sembilan

• Identify and develop new business opportunities and potential customers both locally and overseas through lead generation and outreach them through calls, emails and customer visits.
• Prepare slide presentation and sales marketing materials to support sales activities when required.
• Prepare sales report, forecasts and budget based on historical data, market analysis and sales trends.
• Prepare quotations, product proposals and sales related documentation.
• Coordinate with internal teams (shipping, R&D, material control, production, quality, warehouse) to support customer requirements.
• Maintain, review and update ISO 9001 and IATF 16949 documentation including procedures and records.
• Conduct customer surveys to gather feedback, understand their needs, build and maintain strong customer relationships.
• Plan and conduct visits to prospective customers in local or overseas when necessary.
• Entertain customers by arranging meals, coordinating airport and hotel transfers when required.
• Handle customer claims / complaints and provide appropriate solutions.
• Conduct monthly web meetings with HQ in Japan and report on the status of sales inquiries from new and prospective customers.