Sales Support Executive

BERJAYA CKE; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading export sales firm is looking for a Sales Support Executive to join their team in Kuala Lumpur. The role requires someone with a degree in Business Administration and at least 3 years of experience in sales support or customer service. Responsibilities include providing administrative support, handling customer inquiries, and assisting with reports and presentations. The firm offers various benefits, including annual leave and medical benefits.

Benefits

Annual Leave

Medical Benefits

Annual Bonus

Training Provided

5 Working Days

Compassionate Leave

Salary Increment

Qualifications

• Minimum of 3 years of experience in a sales support or customer service role.
• Demonstrate strong attention to detail.

Responsibilities

• Provide administrative support including data entry and document management.
• Handle customer inquiries, orders, and complaints.
• Assist with preparing export sales reports and presentations.
• Coordinate export sales meetings and events.
• Support marketing and promotional activities.

Skills

Administrative skills

Organisational skills

Communication skills

Interpersonal skills

Proficiency in Microsoft Office Suite

Teamwork

Customer orientation

Education

Degree in Business Administration or equivalent

Tools

ERP systems

Job description

Requirements

• Possess a Degree in Business Administration or any equivalent field.
• Have a minimum of 3 years of experience in a sales support or customer service role.
• Demonstrate strong administrative and organisational skills with attention to detail.
• Exhibit excellent communication and interpersonal skills.
• Be proficient in the Microsoft Office Suite (Word, Excel, PowerPoint) and ERP systems.
• Display the ability to work well both in a team environment and under pressure to meet deadlines.
• Maintain a positive, proactive, and customer-oriented mindset.
• Candidates must showcase strong verbal and written communication skills.
• Salary offer will be based on the relevant experience related to the role's requirements.

About the role

This full-time Sales Support Executive role is an integral part of the BERJAYA CKE GROUP - Export Sales Team based in Berjaya CKE Corporate Office, Cheras, Kuala Lumpur. In this position, you will provide comprehensive administrative and sales support to the company's export sales operations, ensuring efficient and effective client service delivery.

What you'll be doing

• Provide administrative support to the sales team, including data entry, filing, and document management.
• Handle customer inquiries, orders, and complaints in a professional and timely manner.
• Assist with the preparation of export sales reports, presentations, and other documentation.
• Coordinate and schedule export sales meetings, appointments, and events.
• Support the sales team with various marketing and promotional activities.
• Maintain and update customer records and database.
• Perform other administrative duties as required to support the export sales function.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided
• 5 Working Days
• Medical Benefits
• Compassionate Leave
• Salary Increment

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