Sales Representative

TopNotch HR Consulting Firm; Kuala Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consulting firm in Kuala Selangor, Malaysia is seeking a Sales Representative to assist with merchant acquisitions and onboarding. This role involves setting sales strategies, generating leads, and managing customer interactions to ensure a smooth onboarding experience. The ideal candidate will have at least 1 year of sales experience, strong communication skills, and proficiency in Microsoft Excel and PowerPoint. It is essential to be self-driven and motivated to thrive in a fast-paced environment.

Benefits

Incentives for digital payment and financing services

Qualifications

• At least 1 year of experience in sales within the payment/fintech market.
• Proven business development experience with strong communication skills.
• Ability to engage with customers effectively in English, Malay, and Mandarin.

Responsibilities

• Establish and achieve sales goals and strategies.
• Identify potential customers through various lead generation methods.
• Manage the onboarding and activation process for new merchants.
• Engage with customers via calls, emails, and meetings.
• Address customer inquiries and maintain relationships.
• Utilize software to manage sales operations and track progress.

Skills

Sales experience

Strong communication skills

Interpersonal skills

Problem-solving skills

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

TopNotch HR Consulting Firm – Kuala Selangor, Selangor

Role Overview

The Sales Representative will assist with merchant acquisitions and onboarding. This role involves merchant acquisition, supporting the sales process, onboarding merchants, managing customer interactions, and ensuring smooth onboarding experiences.

Responsibilities

• Setting Sales Goals and Strategies: Establishing clear sales targets and developing plans to achieve them.
• Lead Generation and Prospecting: Identifying potential customers and generating leads through various methods such as research, networking, and cold calling.
• Closing, Onboarding and Activation: Manage the end-to-end process of closing, onboarding, and activating new merchants for digital payment and financing services, ensuring timely setup and compliance with all requirements.
• Customer Interaction: Engaging with potential and existing customers through phone calls, emails, and face-to-face meetings to build relationships and close sales.
• Customer Support and Relationship Management: Addressing customer inquiries, resolving complaints, and maintaining ongoing relationships to ensure customer satisfaction and loyalty.
• Sales Process Management: Utilizing specific software programs to manage the sales pipeline, track progress, and ensure efficient sales operations.

Requirements

• At least 1 year of experience in sales, with a fundamental understanding of the payment/fintech market landscape.
• Proven experience in business development and strong communication skills with an extensive network.
• Proficiency in Microsoft Excel and PowerPoint.
• Strong written and verbal communication skills in English, with Malay and Mandarin as an added advantage.
• Natural flair for interpersonal and intrapersonal skills.
• Strong problem-solving and conflict resolution skills to manage both internal and external stakeholders with a high sense of urgency.
• Self-driven, highly motivated, and able to work well in a fast-paced environment.

Contract Period

3 months probation + 9 months subject to performance renewal

Incentive

• Digital Payment Service only: RM20
• Financing Service only: RM40