Sales & Online Support Specialist - Bilingual

Auto Friend Parts (M) SDN. BHD.; Klang City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading auto parts company in Klang City is looking for a customer support associate to answer inquiries, assist with online marketing, and manage sales processes. The ideal candidate should have basic computer skills, be fluent in English, and preferably have experience in customer service. The role offers a comfortable working environment and various performance-based incentives, including bonuses for acquiring new customers and successful order deliveries.

Benefits

EPF (Employees Provident Fund)

SOCSO (Social Security Organization)

Year-end bonus

Supportive working environment

Qualifications

• Proficient in basic computer skills (e.g., Microsoft Office).
• No specific educational requirement; relevant experience preferred.
• Responsible, organized, and willing to learn.

Responsibilities

• Answer customer inquiry calls and provide support via phone and online.
• Assist in publishing product information on the company website.
• Manage product entries, inventory adjustments, and order processing.

Skills

Basic computer skills

Good communication skills

Fluent in English

Chinese communication skills

Internet marketing mindset

Job description

A leading auto parts company in Klang City is looking for a customer support associate to answer inquiries, assist with online marketing, and manage sales processes. The ideal candidate should have basic computer skills, be fluent in English, and preferably have experience in customer service. The role offers a comfortable working environment and various performance-based incentives, including bonuses for acquiring new customers and successful order deliveries.