Sales & Marketing Associate

SummitNext Technologies Sdn Bhd; Petaling Jaya; On-site; MYR 200,000 - 250,000; Full time

Job summary

A BPO and Technology Solutions provider in Selangor is seeking a Sales & Marketing Associate for the India market. The ideal candidate will have over 5 years of experience in telesales, fluent in English and Hindi, and possess strong interpersonal skills to engage potential clients. Responsibilities include promoting Retail FX & CFDs products, assisting clients with account opening, and ensuring a positive customer experience. This role is an opportunity to be part of a dynamic team in a rapidly expanding environment.

Qualifications

• Fluency in English and Hindi is required.
• 5+ years of experience in telesales or customer handling, preferably in financial services.
• Knowledge or experience in the FX & CFDs industry is essential.

Responsibilities

• Engage with potential clients through telesales to promote our Retail FX & CFDs products.
• Handle customer inquiries, providing information and addressing concerns.
• Assist clients in the account opening process.

Skills

Fluent in English

Fluent in Hindi

Strong interpersonal skills

Results-oriented

Excellent communication

Education

Bachelor's degree in any related field

Job description

About the job Sales & Marketing Associate (India)

We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence. As we embark on our rapid expansion, we are hiring for a client that is in the retail FX and CFDs space. We are eagerly seeking talented individuals to join our team as Sales & Marketing Associate (India Market).

We are looking for passionate conversion associates to join our clients retail FX & CFDs company. This role will be focus on the India market and the selected candidates will engage with potential clients via phone and other social media tools to introduce the company product and services.

What will you be doing:

• Engage with potential clients through telesales to promote our Retail FX & CFDs products.
• Handle customer inquiries, provide information, and address concerns to ensure a positive customer experience.
• Assist clients in the account opening process and guide them through the onboarding journey.
• Collaborate with the sales and marketing teams to implement strategies for client conversion and retention.
• Stay informed about industry trends, market changes, and our products to better assist clients.

Who are we looking for:

• Bachelor's degree in any related field
• Must fluent in both English and Hindi is a MUST.
• Have experienced and exposure with India market before.
• Minimum of 5 year of experiences in telesales or customer handling, preferably in financial services.
• Knowledge or experience in the FX & CFDs industry is a MUST.
• Strong interpersonal skills with the ability to build rapport and trust with clients.
• Results-oriented with a focus on meeting and exceeding conversion targets.
• Excellent communication skills, both verbal and written.