Sales Manager

MBSB Bank Berhad; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading Malaysian financial institution is seeking a Sales Manager to oversee the branch sales team and drive the financing performance. This role requires building strong relationships with external partners and mentoring team members to achieve sales goals. The ideal candidate should have a tertiary education in a relevant field and a minimum of five years experience in retail sales or consumer banking. If you are passionate about leadership and sales, this opportunity may be perfect for you.

Qualifications

• Minimum five (5) years of experience in retail sales or consumer banking.
• Experience in credit administration or general administrative functions in a bank.

Responsibilities

• Oversee branch sales team for financing performance.
• Support marketing activities and compliance.
• Build relationships with external business partners.
• Promote sales environment through mentoring and training.
• Recruit Financial Advisors for Property Financing.

Skills

Leadership skills

Sales goal setting

Relationship management

Networking

Education

Tertiary education in Business Administration, Finance, Management or related discipline

Job description

Job description

The Sales Manager is responsible to oversee branch sales team in driving and delivering the branch financing performance.

Key Responsibilities

• Supports the Branch Manager in the activities of marketing, establishment of performance standards and compliance.
• Network and build relationships with external business partners such as housing agents, brokers, lawyers and developers.
• Deepen client relationships through the development of ongoing interactions and demonstrate the ability to continuously grow the portfolio of customers.
• Leadership skills to motivate team members, working with them to set and meet sales goals.
• Servicing existing and new customers.
• Promote an effective sales environment through mentoring, sales training and individual team coaching.
• Work closely with other departments to obtain referrals as alternative channels.
• Recruitment of Financial Advisor - Property Financing and Financial Advisor - PFI.
• Analyse current rates and programs to provide accurate and timely information to borrowers and referral sources.
• Manage pipeline to ensure service level standards and financial objectives are met.
• Utilise various in-house technical systems and programs.
• Provide clients with outstanding service standards based on professional relationship management.

Immediate Task

• Planning and implementing effective marketing as well as selling activities to promote MBSB’s products.
• Conduct and coordinate awareness campaigns such as booth promotions, events and road shows organised by Management.
• Promote and develop a new customer base for financing products.
• Conduct proper Know Your Customer (KYC) on customers and business partners to ensure data integrity.
• Provide clients with outstanding service standards based on professional relationship management.
• Establish a relationship with new Referral Agents (RA) as one of the sales sources.

Progress Report

• Daily sales achievement (number of accounts and amount by the end of the business day).
• Weekly Marketing activity plans to be addressed.

Policies, Systems, Processes and Procedures

To ensure staff are familiar with the Bank’s Policies, Systems, Processes and Procedures by providing formal and informal training.

To adhere to departmental policies, systems, and procedures so that all relevant procedural/ legislative requirements are fulfilled while delivering a quality and cost-effective service.

Keep abreast with the financial services of the Group, rules and regulations under BNM and the Association of Banks in Malaysia, as well as the latest developments within the banking circle.

To adhere to Shari’ah compliance and regulations.

People Management Responsibilities

• Defines goals and key performance indicators for each member of the team and ensure target assigned to be achieved.
• Develops talent within the team by providing guidance and coaching to achieve the defined goals.

Requirements

• Tertiary education in Business Administration, Finance, Management or any related discipline.
• Minimum five (5) years of experience in retail sales/consumer banking, credit/ credit administration or general administrative functions in a local/foreign bank.

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