Sales Manager

Goh Brothers Cars Sdn Bhd; Perak; On-site; MYR 100,000 - 150,000; Full time

Job summary

An automotive dealership in Malaysia seeks a Sales Manager to oversee its sales team and ensure sales targets are met. The ideal candidate will have a degree in Business or Marketing, with 3–5 years of automotive sales experience. Key responsibilities include planning sales activities, providing excellent customer service, and training the sales team. The role requires strong leadership and communication skills, along with the ability to resolve customer complaints effectively. A competitive remuneration package including salary and incentives is offered.

Benefits

EPF, SOCSO & EIS contributions

Annual leave entitlement

Medical benefits

Qualifications

• Minimum 3–5 years of experience in automotive sales.
• Strong knowledge of automotive market trends, vehicle financing & insurance.
• Ability to analyze sales data and prepare performance reports.

Responsibilities

• Oversee the sales team to meet dealership sales targets.
• Plan and strategize all sales activities of the company.
• Ensure exceptional customer service during showroom visits.
• Train and develop the sales team on product knowledge.
• Resolve customer complaints and issues effectively.

Skills

Leadership skills

Communication skills

Negotiation skills

Customer-focused

Analytical skills

Organizational skills

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

Available Work Locations: Sitiawan, Taiping

Responsible for overseeing the sales team and ensuring that they meet or exceed the dealership's sales targets.

Accountable for planning, strategizing and overseeing all sales activities of the company and managing the sales team.

Providing exceptional customer service is crucial in the automotive industry. Ensure that customers receive a positive experience during their visit to the showroom, including addressing customer inquiries, resolving complaints, and ensuring that the sales team delivers excellent service.

Responsible for training and developing the sales team to enhance their product knowledge, sales techniques, and customer service skills.

Strength in problem solving and customer complaints fulfillment, issue resolution, and ability to work in a deadline-driven work environment.

Maintains a customer-oriented mindset, consistently keeping abreast of the company’s external operating environment.

Ability to work independently, and possess strong organizational skills.

Remuneration Package

• Basic salary + Incentive (total up to RM10,000 – RM15,000 per month)
• EPF, SOCSO & EIS contributions
• Annual leave entitlement
• Medical benefits

Requirements

• Bachelor’s degree in Business, Marketing, or related field (preferred)
• Minimum 3–5 years of experience in automotive sales.
• Strong knowledge of automotive market trends, vehicle financing & insurance
• Excellent leadership, communication, negotiation, and interpersonal skills
• Ability to analyze sales data and prepare performance reports
• Goal-oriented, customer-focused, and able to perform under pressure
• Strong organizational and time-management skills