Sales Executive

Neutron Technologies & Communications Sdn Bhd; Kuala Lumpur; On-site; MYR 22,320 - 39,060; Full time

Job summary

A local jewelry store in Kuala Lumpur is seeking a committed customer service representative. Responsibilities include welcoming customers, providing information on jewelry, and managing sales transactions. Candidates should possess pertinent skills and knowledge to enhance customer satisfaction. The role requires effective communication and inventory management to ensure a pleasant shopping experience.

Qualifications

• Candidates must have skill and knowledge.

Responsibilities

• Greets and meets customers on arrival at the shop.
• Listens attentively to a customer's needs and provides explanations.
• Presents jewelry along with pricing.
• Facilitates payments after purchases.
• Takes charge of inventories in the shop.
• Displays items available for sale.
• Entices customers with promotions.
• Explains warranties and guarantees.

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Greets and meets customers on arrival at the shop.
• Listens attentively to a customers needs and givesexplicit explanation to satisfy such a customer.
• Presents the customer with the needed jewelry and provides information, such as pricing; and gives a discount if need be.
• Helps customers to wrap and bag their purchases.
• Provides pricing information to the cashier alongside the weight of the items purchased.
• Helps to facilitate payments after every purchase.
• Takes charge of all the inventories in the shop or kiosk by entering them into the computer system.
• Helps in the daily display of all items that are available for sale in the shop.
• Entertains customers and answers questions respectfully.
• Ensures regular increase in sales of jewellery products.
• Introduces sales promotion to customers so as to entice them to make purchases.
• Helps customers to make the right decisions so they can make the right jewellery purchases.
• Explains warrantees and guarantees on each piece purchased by a customer.
• Ensures all documents relating to the purchase of any jewellery are also bagged with the goods purchased.
• Sends appreciation messages to customers and keeps them informed concerning latest arrivals.
• Ensures that all pieces of jewellery are returned to their secured places after the days.

Job Requirements

• Candidates must have skill and knowledge