Sales Engineer

Pastry Pro; Kepong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading F&B equipment supplier in Kuala Lumpur is seeking a Sales Executive to enhance customer engagement and manage accounts. The ideal candidate should have a Diploma in Electrical, Electronic, or Mechanical Engineering and at least two years of sales experience, preferably related to refrigeration. Key responsibilities include developing sales strategies, providing technical support, and ensuring excellent customer service. This role requires flexibility to travel within Malaysia and the ability to work with diverse products.

Qualifications

• Minimum Diploma in a relevant engineering field from a recognized institution.
• 2+ years experience in sales, preferred in F&B equipment.
• Ability to read and understand electrical and refrigeration diagrams.

Responsibilities

• Increase sales by sourcing potential customers.
• Handle pre and post sales account management.
• Develop and execute sales strategies to meet revenue objectives.
• Provide excellent customer service to key clients.
• Attend to technical matters and provide solutions.
• Collaborate with technical teams on market trends.

Skills

Sales experience

Technical support

Customer service

Problem-solving

Flexibility

Computer literacy

Education

Diploma in Electrical, Electronic, or Mechanical Engineering

Job description

To increase sales by sourcing potential customers.

Handle pre and post sales account management and technical support, attending to sales enquiries, generate and present quotation.

Develop and execute sales strategies / product penetration plan to meet sales / business objectives in terms of revenue, margin and market share.

Provide excellent customer service and with key customers and decision makers.

Attend to technical matters raised by clients and to provide practical solutions.

Work closely with HOD and Technical Team to identify emerging trends and market needs.

Non Routine Tasks:

• Handle collections.
• Manage delivery and setup for commissioning.
• Attend to customer complaints and service calls.

Job Requirements:

• Minimum Diploma in Electrical, Electronic, or Mechanical Engineering from a recognized college or university, or equivalent technical background.
• At least 2 years of working experience in sales, preferably in F&B equipment, particularly Refrigeration.
• Ability to read and understand electrical, electronic, and refrigeration diagrams.
• Comfortable working with a diverse product range and multiple brands.
• High flexibility and willingness to travel within Malaysia.
• Team player with a willingness to learn.
• Good computer literacy and proficiency in relevant software.