Sales Development & Support Representative

Famsy Sdn Bhd; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A growing corporate gifts company in Malaysia is looking for a Sales Support role focused on reaching potential B2B clients, supporting the Sales team, and managing inquiries. Candidates with strong communication skills in English are preferred, and fresh graduates are welcome as training will be provided. This position offers hands-on experience in B2B sales and significant opportunities for growth within a supportive team environment.

Benefits

Hands-on exposure to B2B sales

Opportunity for career growth

Supportive team environment

Qualifications

• Strong communication skills in English, Mandarin is a plus.
• Comfortable with sales conversations, follow-ups, and customer servicing.
• Organised and able to multitask effectively.

Responsibilities

• Identify and contact potential B2B clients.
• Qualify leads and coordinate meetings for the Sales team.
• Close small sales orders and manage customer enquiries.
• Prepare and track quotations and sales documents.
• Coordinate order details and updates with customers.

Skills

Good communication skills in English

Customer servicing

Organised and detail-oriented

Basic computer skills (Excel / Google Sheets / CRM systems)

Job description

About Us

We are a growing company specialising in corporate gifts and merchandise solutions for businesses. We work closely with brands on customised products, campaigns, and corporate orders.

Key Responsibilities

• Identify and contact potential B2B clients through calls, emails, and online outreach
• Qualify leads and arrange meetings for the Sales team
• Close small sales orders and handle basic customer enquiries
• Support the Sales team with follow-ups and daily sales activities
• Prepare, issue, and track quotations, proposals, and sales documents
• Service customers by coordinating order details and updates
• Coordinate with internal teams to ensure smooth order processing
• Maintain and update customer and product databases
• Assist in updating product catalogues, pricing lists, and sales materials
• Prepare basic sales reports and tracking summaries for management

Requirements

• Good communication skills in English (Mandarin is a plus)
• Comfortable with sales conversations, follow-ups, and customer servicing
• Organised, detail-oriented, and able to multitask
• Basic computer skills (Excel / Google Sheets / CRM systems)
• Fresh graduates are welcome; training will be provided

Why Join Us

• Hands-on exposure to B2B sales, reporting, and operations
• Opportunity to close sales and grow into a Sales or BD role
• Fast learning curve in a supportive team environment