Sales/Customer Service Sr / Executive (Mandarin Speaker)

AIC Semiconductor; Kedah; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading semiconductor firm in Kedah is seeking an experienced professional to provide customer support and manage internal coordination. The ideal candidate will have a diploma or degree in engineering and 5-8 years of experience in a manufacturing environment, preferably within the semiconductor industry. Key responsibilities include developing business opportunities and supporting production based on customer feedback.

Qualifications

• Minimum 5 to 8 years of experience in a manufacturing environment, preferably in semiconductor.

Responsibilities

• Provide support and service to external customers and coordinate with internal departments.
• Assist Sales/Customer Service Manager with administrative and technical support.
• Identify and develop new business opportunities in semiconductor markets.

Skills

Customer service support

Logistics coordination

Business development

Technical support

Education

Diploma/degree in engineering or related fields

Job description

Responsibilities

• To perform a task of providing support & service to the external customers and coordination for the internal departments.
• Assist the Sales/Customer Service Manager/Assistant in providing administrative, logistic & technical support to external customers, through effective coordination with the internal departments.
• Identify and develop new business opportunities in local and international semiconductor markets.
• Work closely with production or engineering to provide customer feedback and support product development.
• Understand and communicate semiconductor manufacturing capabilities, such as wafer fabrication, assembly, packaging, and testing.
• Perform pre-assembly review activities for any new device (existing packages) and assure customer requirements will be carried-out.
• Review the bonding diagrams for new devices (qualified range of products), coordinate internally to support production loading.
• Track and consolidate PO received from PC / planners.
• Release monthly report on the department’s activity updates.
• Any others task assigned by manager from day to day.

Qualifications

• Minimum Diploma/degree in any field preferably engineering or others related fields.
• Minimum 5 to 8 year experience in manufacturing environment preferably in semiconductor.

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