SALES COORDINATOR (SEAFOOD)

GST Fine Foods; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A food distribution company in Seberang Perai seeks a Sales Administrator to support the sales team and enhance customer satisfaction. The ideal candidate will have a relevant degree and 1-2 years of sales administration experience. Responsibilities include assisting with quotes, processing orders, maintaining customer records, and coordinating inventory management. Proficiency in Mandarin is preferred. Competitive salary and overtime options available during peak periods.

Qualifications

• 1-2 years of experience in sales administration or related roles.
• Mandarin-speaking candidates preferred for effective communication.

Responsibilities

• Assist the sales team with administrative tasks like preparing quotes and processing orders.
• Act as a point of contact for customers regarding order status and inquiries.
• Maintain accurate customer records and track sales activity.
• Coordinate the order process from receipt to delivery.
• Monitor product inventory levels and coordinate with supply chain teams.
• Prepare regular sales reports and track KPIs for the sales team.
• Work closely with cross-functional teams to ensure a seamless sales process.

Skills

Organisational skills

Time-management skills

Communication skills (Bahasa Melayu, English, Mandarin)

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree or Diploma in business, administration, logistics or related field

Job description

Overview

Position Overview:
This role ensures smooth communication between customers, the sales team, and other departments, helping to maintain high levels of customer satisfaction and operational efficiency.

Responsibilities

• Sales Support: Assist the sales team with administrative tasks such as preparing quotes, processing orders, invoices, delivery orders and generating reports.
• Customer Interaction: Act as a point of contact for customers regarding order status, pricing, and general inquiries. Support sales team in maintaining strong customer relationships.
• Data Management: Maintain accurate customer records and track sales activity.
• Order Processing: Coordinate the order process from order receipt to delivery, ensuring timely fulfilment and communication with relevant teams.
• Inventory Management: Monitor product inventory levels, coordinate with supply chain teams to ensure stock availability, and assist in inventory tracking.
• Sales Reports & Analysis: Prepare regular sales reports and help track key performance indicators (KPIs) for the sales team.
• Cross-Functional Coordination: Work closely with warehouse, inventory, and customer service departments to ensure a seamless sales process. Coordinate with finance for timely invoicing and payment collection.

Qualifications

• Education: Bachelor’s degree or Diploma in business, administration, logistics or related field (preferred).
• Experience: 1-2 years of experience in sales administration or related roles.
• Skills: Strong organisational and time-management skills.
• Skills: Excellent communication skills, both written and verbal (Bahasa Melayu, English and Mandarin). Mandarin-speaking and writing candidates preferred to effectively communicate with Mandarin-speaking clients.
• Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Skills: Ability to work well under pressure and manage multiple tasks simultaneously.

Other Requirements

• Able to work overtime (Saturday or Public Holiday) when necessary, especially during peak loading days, urgent shipments or export sales.
• Willing to handle ad-hoc tasks or urgent assignments as required to support sales orders.
• Flexible and dependable when operational needs require additional support.

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