Sales Coordinator / Sales Support Executive

TRL (South East Asia) Sdn Bhd; Bandar Baru Bangi; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics firm in Malaysia is seeking a Sales Coordinator / Sales Support Executive to assist the Sales Director with customer orders and follow-ups. This stable role involves managing order details, liaising with clients, and maintaining records, without the pressure of sales targets. Ideal candidates must have a diploma in Business or Marketing and 1–3 years of sales support experience. Proficiency in English and Mandarin is favored. This position offers opportunities for growth into senior sales roles.

Benefits

No sales target

Stable role

Opportunity for growth

Qualifications

• 1–3 years experience in sales support, sales coordination, or customer service.

Responsibilities

• Follow up with customers on orders secured by the Sales Director.
• Prepare and issue quotations and pricing confirmations.
• Liaise with customers on order details, delivery schedules, and requirements.
• Track order progress and ensure smooth order fulfillment.
• Follow up on repeat orders and customer re-orders.
• Coordinate internally with operations, logistics, and accounts when needed.
• Maintain proper sales and customer records.

Skills

Good communication skills in English

Communication skills in Mandarin

Organized

Detail-oriented

Follow-up skills

Education

Diploma / Degree in Business or Marketing

Tools

Microsoft Excel

Microsoft Word

Job description

Job Description

We are looking for a Sales Coordinator / Sales Support Executive to support our Sales Director in managing customer orders and sales follow-ups. This role does not carry a sales target and focuses on coordination, customer liaison, and repeat orders.

Key Responsibilities

• Follow up with customers on orders secured by the Sales Director
• Prepare and issue quotations and pricing confirmations
• Liaise with customers on order details, delivery schedules, and requirements
• Track order progress and ensure smooth order fulfillment
• Follow up on repeat orders and customer re-orders
• Coordinate internally with operations, logistics, and accounts when needed
• Maintain proper sales and customer records

Requirements

• Diploma / Degree in Business, Marketing, or related field
• 1–3 years experience in sales support, sales coordination, or customer service
• Good communication skills in English and Mandarin (preferred if dealing with China / regional clients)
• Organized, detail-oriented, and good follow-up skills
• Proficient in Microsoft Excel / Word

Why Join Us

• No sales target
• Stable role with clear job scope
• Work closely with management and key customers
• Opportunity to grow into senior sales support or Sales Manager
• One of the fastest growing durian producer and exporter in Malaysia (exporting to: China, USA, Australia, Canada, Singapore, Japan, Vietnam, UAE)