Sales Coordinator ( Mandarin Speaker)

Nan Ya Hardware; Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hardware retailer in Malaysia is seeking a Sales Support Assistant. The role involves assisting the sales team with coordinating activities, maintaining sales documentation, and providing administrative support. Candidates will need to handle customer inquiries professionally and analyze sales data to identify opportunities. Fresh graduates are encouraged to apply. The position comes with benefits such as EPF, health insurance, and medical leave.

Benefits

EPF

Health Insurance

Medical Leave

SOCSO

Qualifications

• Fresh graduates are encouraged to apply.

Responsibilities

• Assist the sales team in coordinating sales activities, including preparing quotations and processing orders.
• Maintain and update customer database and sales records accurately.
• Provide administrative support to the sales team including scheduling appointments.
• Coordinate with internal departments to ensure smooth sales operations.
• Prepare sales reports and analyze data to identify improvements.
• Handle customer inquiries and resolve issues promptly.

Job description

Responsibilities

• Assist the sales team in coordinating sales activities, including preparing quotations, processing orders, and managing sales documentation.
• Maintain and update the customer database and sales records accurately using data entry skills.
• Provide administrative support to the sales team, such as scheduling appointments, arranging meetings, and coordinating travel arrangements.
• Coordinate with internal departments such as marketing, logistics, and finance to ensure smooth sales operations and customer satisfaction.
• Prepare sales reports and analyze sales data to identify trends and opportunities for improvement.
• Handle customer inquiries and resolve issues promptly and professionally, ensuring a high level of customer service.
• Support the sales team in developing and implementing sales strategies to achieve sales targets.
• Assist in the organization of sales events, trade shows, and exhibitions to promote our products and services.
• Assist in the preparation of sales proposals, quotations, and contracts, ensuring accuracy and completeness.
• Coordinate sales activities such as trade shows, product launches, and customer events.
• Process sales orders and track shipments, ensuring timely delivery to customers.
• Handle customer inquiries and resolve complaints in a professional and efficient manner.
• Support the sales team in achieving sales targets by providing excellent customer service and administrative support.
• Fresh graduates are encouraged to apply.

Requirements

• Fresh graduates are encouraged to apply.

Benefits

• EPF
• Health Insurance
• Medical Leave
• SOCSO