SALES COORDINATOR cum CUSTOMER SERVICE

IG PREMIUM SDN BHD; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer service company in Malaysia is seeking a dedicated individual for a full-time position in sales coordination. The role involves managing customer queries via WhatsApp, email, and phone calls, processing orders, and preparing invoices. Ideal candidates should have at least one year of experience in customer service or sales, be well-organized, and capable of working independently. The position offers a monthly salary of RM 1,700 to RM 2,000 along with EPF, SOCSO, and bonuses.

Benefits

EPF

SOCSO

Overtime allowance

Annual bonus

Qualifications

• More than 1 year experience in customer service or sales coordination.
• Fresh graduates are encouraged to apply.
• Well disciplined.

Responsibilities

• Manage customer service / sales coordination.
• Handle customer queries via WhatsApp, email, and phone calls.
• Process customer orders.
• Prepare quotations and invoices for customers.
• Handle daily administrative tasks.
• Follow tasks according to SOP.

Skills

Good calculation skills

Strong personality and able to work independently

Excellent organisational and multi-tasking skills

Education

SPM

Job description

We need a candidate who can start immediately.

Responsibilities

• Manage customer service / sales coordination.
• Handle customer queries via WhatsApp, email, and phone calls.
• Process customer orders.
• Prepare quotations and invoices for customers.
• Handle daily administrative tasks.
• Follow tasks according to SOP.

Qualifications

• Good calculation skills.
• More than 1 year experience in customer service or sales coordination.
• Strong personality and able to work independently.
• Well disciplined.
• Excellent organisational and multi‑tasking skills.
• Fresh graduates are encouraged to apply.

Work Details

Office location: IG Premium Sdn Bhd (HQ), Lot 1-30, 31 & 32, Jalan TTC2, Kawasan Perindustrian Cheng, 75250, Melaka.

Working hours: Monday to Friday (9am - 6pm) and Saturday (9am - 1pm).

Contract type: Full‑time
Job type: Non‑Executive
Experience level: < 1 year
Job categories: Sales
Minimum education: SPM
Languages required: Bahasa Malaysia, English
Nationality preferred: Malaysians only
Gender preferred: Female only
Own transport: None

Salary & Benefits

Monthly salary: RM 1,700 to RM 2,000

Other benefits: EPF, SOCSO, overtime allowance, annual bonus

How to Apply

Email your resume to ****@***.*** or contact Show (Miss Ain).