Sales Coordinator

Karomech Sdn Bhd; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading procurement firm in Penang seeks a dedicated candidate to handle customer enquiries and manage supplier relationships effectively. The role involves preparing quotations, following up on sales leads, and ensuring timely delivery schedules. Ideal candidates should possess at least a Diploma, with a minimum of 2 years' experience, and must be proficient in English, Mandarin, and Bahasa Melayu. This role offers group medical insurance and a yearly performance bonus.

Benefits

Group Medical Insurance Coverage

Yearly Performance Bonus

Qualifications

• Minimum 2 years of working experience in the related field.
• Ability to work cross-function and under tight timelines.
• High level of integrity and work ethics.

Responsibilities

• Attend to all customer enquiries and tenders.
• Prepare quotations for clients and follow up on sales leads.
• Update customer database and monitor supplier performance.
• Prepare shipping and delivery documents.

Skills

Good communication and interpersonal skills

Team player

Ability to work independently

Proficiency in Mandarin

Good command of English

Good command of Bahasa Melayu

Education

Diploma or higher

Job description

Attend to all customers enquiries/tenders.

Ensure best efforts are to source for the correct items from reliable suppliers at the best prices.

Ability to prepare quotations for clients and ensure that the quoted items conform to specified requirements.

Follow up on quotations and sales lead.

Perform timely and accurate update of information to customer.

Monitor performance of suppliers and report any non-conformance.

Establish close relationship with customers and enhance customer satisfaction in the service provided.

Establish close relationship with suppliers so as to gain better support from them.

Where appropriate, investigate and review customer complaints and ensure that the complaints are handled tactfully and efficiently.

Update of existing and new customer database.

To liaise with customer about delivery schedule.

To Co-ordinate customer’s Delivery schedule.

Prepare weekly sales report.

To prepare shipping and delivery documents example: Price Comparison, Quotation, Purchase Order, Delivery Order, Tax Invoice, Courier Services.

Requirements:

Candidate must possess at least Diploma and above.

Min 2 years of working experience in the related field.

Good team player, independent, responsible and strong ability to work cross-function and under tight timelines

Good communication and interpersonal skills.

Good command of English, Mandarin and Bahasa Melayu. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Possess a high level of integrity and work ethics in handling confidential matters

Group Medical Insurance Coverage

Yearly Performance Bonus

Working Hours

5-day working week

Office hours: Monday to Friday (8.30am - 5.30pm)

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