Sales Coordinator

SLM Packaging; Alor Setar; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading packaging solutions provider in Malaysia is looking for a Sales Coordinator to join their team in Alor Setar, Kedah. The role requires excellent customer service, administrative support, and the ability to coordinate with various teams to streamline sales processes. Candidates should have 1-2 years of relevant experience and strong communication skills. The company offers competitive pay, bonuses, and a great work environment for career development.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive medical insurance

Career development opportunities

Flexible working arrangements

Qualifications

• 1-2 years of experience in sales coordination or customer service.
• Strong administrative and organizational skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Liaising with customers to understand their needs.
• Preparing sales quotes, orders, and invoices.
• Coordinating timely delivery of customer orders.
• Maintaining customer interactions and sales data.
• Providing administrative support to the sales team.
• Identifying opportunities to improve sales processes.

Skills

Customer service orientation

Organizational skills

Communication skills

Proficiency in Microsoft Office

Attention to detail

Team collaboration

Job description

We are seeking a talented Sales Coordinator to join our dynamic team at SLM PACKAGING SDN. BHD. in Alor Setar, Kedah. As a Sales Coordinator, you will be responsible for providing excellent customer service and administrative support to our sales team, ensuring the smooth operation of our sales processes. This is a full‑time role, offering competitive benefits and the opportunity to grow your career in a thriving organisation.

What you’ll be doing

• Liaising with customers to understand their needs and provide accurate information about our products and services
• Preparing sales quotes, orders, and invoices in a timely and efficient manner
• Coordinating with the production and logistics teams to ensure the timely delivery of customer orders
• Maintaining accurate records of customer interactions and sales data
• Providing administrative support to the sales team, including scheduling appointments and managing correspondence
• Identifying opportunities to improve sales processes and procedures
• Collaborating with cross‑functional teams to enhance the customer experience

What we’re looking for

• At least 1‑2 years of experience in a sales coordinator or customer service role, preferably within the sales industry
• Strong administrative and organisational skills, with the ability to multitask and prioritise effectively
• Excellent communication and interpersonal skills, with a customer‑centric approach
• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint)
• Attention to detail and a commitment to accuracy
• Adaptability and the ability to work well in a team environment

What we offer

• Competitive salary and performance‑based bonuses
• Comprehensive medical and life insurance coverage
• Opportunities for career development and skills training
• Supportive and collaborative work culture
• Flexible working arrangements and work‑life balance initiatives

About us

SLM PACKAGING SDN. BHD. is a leading provider of high‑quality packaging solutions in Malaysia. With over two decades of experience, we pride ourselves on our commitment to innovation, sustainability, and exceptional customer service. Our passionate team is dedicated to delivering tailored solutions that meet the evolving needs of our clients across a range of industries.

If you're excited about the prospect of joining our team and contributing to our continued success, we encourage you to apply now!