Sales Consultant (SC)

Al-Ikhsan Sports Sdn Bhd (Retail); Malacca City; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading sports retail company is seeking committed individuals for customer service roles in Johor, Malaysia. The position involves greeting customers, assisting with product selection, and achieving sales targets. Candidates should possess strong communication skills and have a passion for sports. The organization offers competitive salaries, commission schemes, and opportunities for career growth within a supportive team environment.

Benefits

Competitive salary and commission scheme

Staff purchase discounts

Training and career growth opportunities

Supportive team environment

Qualifications

• Strong communication and interpersonal skills essential for assisting customers.
• Previous retail or sales experience preferred, ideally in sports.
• Positive attitude and team spirit are crucial.

Responsibilities

• Assist customers with product selection based on their needs.
• Achieve sales targets through proactive selling.
• Maintain well-stocked and presented merchandise.

Skills

Communication skills

Interpersonal skills

Customer service

Education

SPM qualification or equivalent

Job description

Greet and assist customers with product selection based on their needs and preferences.

Achieve individual and store sales targets through proactive selling and upselling.

Maintain product knowledge across all categories (footwear, apparel, and equipment).

Ensure merchandise is well‑presented, properly tagged, and adequately stocked.

Handle cash transactions accurately and efficiently.

Participate in stock management, replenishment, and inventory counts.

Maintain the cleanliness and tidiness of the store in accordance with company standards.

Provide feedback on customer trends and suggestions for improvement.

Uphold the brand image and deliver a consistent customer experience aligned with AL‑IKHSAN SPORTS values.

Requirements

• Minimum SPM qualification or equivalent.
• Previous retail or sales experience preferred (sports retail experience is an advantage).
• Strong communication and interpersonal skills.
• Passionate about sports, fitness, and customer service.
• Positive attitude, team player, and results‑driven.
• Willing to work on weekends, public holidays, and rotational shifts.

What We Offer

• Competitive salary and commission/incentive scheme.
• Staff purchase discounts on sports merchandise.
• Opportunities for training and career growth within Malaysia’s top sports retailer.
• Supportive and energetic team environment.