Sales Consultant PF - Southern

RHB Banking Group; Johor; On-site; MYR 36,000 - 48,000; Full time

Job summary

A prominent banking institution in Johor is seeking a motivated Sales Executive to promote Personal Financing products. The role involves achieving sales targets, delivering exceptional customer service, and ensuring compliance with banking policies. Candidates should hold a Bachelor's degree, possess strong sales and negotiation skills, and have at least one year of experience in sales or customer service. This is an excellent opportunity for individuals passionate about sales and customer relations.

Qualifications

• 1 year of experience in sales and customer service related field.
• Strong selling and negotiation skills.
• Basic understanding of finance and banking products.

Responsibilities

• Promote sales of Personal Financing products.
• Deliver superior customer experience.
• Ensure compliance with policies and procedures.

Skills

Sales skills

Negotiation skills

Interpersonal skills

Communication skills

Education

Bachelor Degree in any related field

Job description

Primary Objective

• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs
• Deliver superior customer experience

Sales

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute toward the achievement of Group targets
• Prepare and pro‑actively execute sales plans for prospective customers, using internal marketing as well as self‑generated leads
• Set appointments, carry‑out sales call visits where necessary, prospecting and early engagement with new‑to‑bank customers
• Cross selling of other retail banking products such as ASB, PF‑i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self‑initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills