Sales Consultant, PF-i

RHB Bank; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Malaysia seeks a motivated sales professional for Personal Financing Islamic (PF-i) products. This role focuses on achieving sales targets, enhancing customer experience, and ensuring compliance with bank policies. The ideal candidate will possess a Bachelor's degree, at least 1 year of sales or customer service experience, and strong interpersonal skills. Join us in a dynamic environment where your sales skills can shine!

Qualifications

• 1 year of experience in sales and customer service related field.
• Have the relevant licenses for the portfolio.
• Comfortable engaging with people and prefers doing sales.

Responsibilities

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets.
• Prepare and execute sales plans for prospective customers.

Skills

Sales skills

Negotiation skills

Interpersonal skills

Customer service orientation

Education

Bachelor Degree in a related field

Job description

Solicit and promote sales of Personal Financing Islamic (PF-i) products to achieve business KPIs

Key Responsibilities

• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products

Customer Service

Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Basic understanding of finance and banking products

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