Sales Consultant, ASB

RHB Banking Group; Kedah; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading banking institution in Kedah is seeking a motivated individual to solicit and promote sales of ASB products. Responsibilities include achieving sales targets, preparing sales plans for customers, and maintaining a high standard of customer service. The ideal candidate has at least 1 year of experience in sales and customer service, holds the relevant licenses, and possesses strong engagement skills.

Qualifications

• 1 year of experience in sales and customer service related fields.
• Relevant licenses for portfolio.
• Highly motivated with a winning attitude.

Responsibilities

• Solicit and promote sales of ASB products.
• Achieve individual sales targets.
• Prepare and execute sales plans.
• Cross sell other retail banking products.

Skills

Sales experience

Customer service

Motivation

Engagement skills

Job description

Job Overview

The primary objective of this role is to solicit and promote sales of ASB products to achieve business KPIs and deliver a superior customer experience.

Key Responsibilities

• Solicit and promote sales of ASB products
• Achieve individual sales targets and contribute towards the achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service

• Ensure a high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance with the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• 1 year of experience in sales and customer service related fields
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and takes personal responsibility for delivering