Sales Consultant

Carsome; Kuantan; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading automotive service provider in Malaysia is looking for a dedicated Consultant to aid customers in their car-buying journey. In this role, you will work in a dynamic sales environment, assist customers in finding their ideal vehicles, and guide them through the entire purchasing process, ensuring they have a seamless experience. Strong sales experience and customer service skills are essential as you help build lasting relationships with clients.

Qualifications

• Sales and customer service experience, preferably in retail, hospitality, or the airline industry.
• Strong focus on customer needs and relationship building.

Responsibilities

• Work in a high-energy sales environment with a team to meet goals.
• Attend to inquiries from walk-in and website customers.
• Use knowledge of inventory to assist customers in finding suitable vehicles.
• Guide customers through the sales process including financing applications.
• Complete documentation to ensure smooth transactions.

Skills

Sales experience

Customer service skills

Good listening skills

Customer focus

Job description

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Your Day-To-Day

• Able to work in a high energy sales environment where you will work as a team to meet goals.
• Attend to walk-in and website customers inquiry.
• Use your knowledge of CARSOME inventory to assist customers in finding a vehicle that meets their needs.
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.
• Complete all relevant records and documentation to ensure smooth transactions for our customers.

Your Know-How

• Sales and customer service experience, in an area such as retail, hospitality, airline industry is preferred.
• Good listening skills and a strong customer focus.