Sales Associate

ANACCORD ELECTRONIC TECHNOLOGY Sdn Bhd; Alor Merah; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Kedah is seeking a Sales Associate to assist customers and promote products. This entry-level role involves greeting customers, providing product information, and processing transactions. Ideal candidates will have strong communication skills, basic math abilities, and the capacity to work in a fast-paced environment. Proficiency in Mandarin is required for effective customer interaction. A high school diploma or equivalent is necessary for this role, which is key to driving sales and enhancing customer satisfaction.

Qualifications

• Strong communication and interpersonal skills.
• Basic math skills for handling transactions.
• Customer-focused with a friendly and approachable demeanor.

Responsibilities

• Greet and assist customers in finding products.
• Provide product information and answer customer questions.
• Meet or exceed individual sales targets.
• Process sales transactions accurately.
• Keep the sales floor organized and well-stocked.

Skills

Strong communication skills

Basic math skills

Customer-focused

Ability to work in a fast-paced environment

Retail or sales experience

Mandarin language proficiency

Education

High school diploma or equivalent

Job description

ANACCORD ELECTRONIC TECHNOLOGY Sdn Bhd – Kota, Kedah

Sales Associate is an entry-level or mid-level position in the sales department, primarily focused on assisting customers, promoting products, and driving sales within a retail or business setting. They work closely with customers to understand their needs, provide product information, and ensure a positive shopping experience. Sales Associates play a key role in achieving sales targets and maintaining customer satisfaction.

Key Responsibilities

Customer Service

• Greet and assist customers in finding products that meet their needs.
• Provide detailed product information and answer questions to help customers make informed purchasing decisions.
• Actively promote and upsell products to customers to increase sales.
• Meet or exceed individual sales targets and contribute to team goals.

Product Knowledge

• Maintain an in-depth understanding of the products or services being sold.
• Stay updated on new product arrivals and promotions.

Cash Handling & Transactions

• Process sales transactions, including handling cash, credit card payments, and returns.
• Ensure accuracy in sales records and receipts.

Store Maintenance

• Keep the sales floor clean, organized, and well‑stocked.
• Assist with inventory management and restocking shelves.
• Build relationships with customers, encouraging repeat business and loyalty.
• Resolve customer complaints or concerns in a professional and timely manner.

Skills & Qualifications

• Strong communication and interpersonal skills.
• Basic math skills for handling transactions.
• Customer-focused with a friendly and approachable demeanor.
• Ability to work in a fast-paced environment.
• Previous retail or sales experience is often preferred.
• This position requires the ability to speak Mandarin to serve Mandarin-speaking customers.

Education

A high school diploma or equivalent is typically required.

Some positions may require specific product knowledge or certifications.

Sales Associates play a crucial role in driving sales and enhancing customer satisfaction, contributing directly to the overall success of the business.