Sales Assistant

Ko Skin Specialist Medical Centre; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A skincare and beauty clinic in Petaling, Malaysia is seeking a customer service specialist to assist with product demonstrations and sales. Applicants should have at least one year of experience in retail or customer service, exhibit strong communication skills, and be willing to work flexible hours including weekends. The role involves maintaining a hygienic store environment, processing transactions, and achieving sales targets to promote products effectively.

Qualifications

• Minimum of 1 year in customer service or retail experience.
• Fresh graduates with a strong passion for sales and customer service welcome.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Assist in providing product demonstrations and skincare recommendations.
• Support in achieving personal sales targets.
• Maintain a clean and organized store environment.

Skills

Customer service experience

Sales passion

Good communication skills

Interpersonal skills

Team player

Job description

Job Overview

Ko Skin Specialist Medical Centre – Petaling

Qualifications

• Minimum of 1 year customer service or retail experience (skincare/beauty industry experience is an advantage).
• Fresh graduates with strong passion for sales and customer service are encouraged to apply.
• Good communication and interpersonal skills with a customer
• Ability to work in a fast-paced retail environment and achieve
• Positive attitude, well-groomed, and professional appearance.
• Team player with willingness to learn and grow in the role.
• Flexible to work retail shifts, including weekends and public holidays.
• Support in achieving personal sales, ATV (Average Transaction Value), and UPT (Units Per Transaction) targets.
• Promote and sell products/services while ensuring excellent customer and after-sales service.

Customer Consultation

• Assist in providing product demonstrations, skin analysis, and personalized skincare recommendations.
• Ensure a positive, professional, and friendly customer experience.

Product Knowledge

• Build knowledge of skincare products and ingredients.
• Stay informed on new product launches and promotions.

Inventory Management

• Assist with stock counts, replenishment, and receiving/unpacking stock.
• Help ensure stock accuracy and availability.

Store Cleanliness & Maintenance

• Maintain a clean, hygienic, and organized store environment.
• Support daily store opening and closing activities.

Cash Handling & Transactions

• Process transactions accurately, including electronic payments and cash.
• Handle cash responsibly and provide correct change.

Returns & Exchanges

• Assist in processing returns/exchanges in accordance with company policies.