Sales Advisor (Used Car)

Tian Siang Premium Auto; Seberang Perai; On-site; MYR 30,000 - 60,000; Full time

Job summary

A reputable automotive dealership in Penang is seeking a Used Car Sales Advisor to drive sales through exceptional customer service and tailored vehicle solutions. The ideal candidate should have proven experience in automotive sales and possess strong interpersonal skills. This role offers a competitive commission structure and opportunities for training and career development.

Benefits

Competitive commission structure

Training and career development opportunities

Supportive team environment

Qualifications

• Proven experience in automotive sales, preferably in pre-owned/used vehicles.
• Valid driver’s license and ability to conduct test drives.

Responsibilities

• Engage with customers to understand their vehicle needs and recommend options.
• Conduct vehicle presentations and test drives.
• Negotiate pricing and financing options.
• Assist in processing sale documentation.

Skills

Interpersonal skills

Communication skills

Customer-focused mindset

Negotiation skills

Ability to work in a fast-paced environment

Job description

Overview

The Used Car Sales Advisor is responsible for generating sales of pre-owned vehicles by providing exceptional customer service, identifying customer needs, and offering tailored vehicle solutions. This role also involves appraising trade-ins, maintaining vehicle display areas, and supporting customer follow-up and retention efforts.

Key Responsibilities

• Engage with walk-in, phone, and online customers to understand their vehicle needs and recommend suitable pre-owned options
• Conduct vehicle presentations and test drives in a professional and engaging manner
• Accurately appraise trade-in vehicles and explain valuation to customers
• Negotiate pricing and financing options while ensuring customer satisfaction
• Assist in processing all documentation related to the sale, trade-in, and vehicle delivery
• Ensure that all vehicles are clean, properly displayed, and up-to-date with accurate information
• Maintain regular follow-up with prospects and existing customers to generate repeat and referral business
• Meet or exceed monthly sales targets and KPIs set by management
• Collaborate with the marketing team to support lead generation campaigns
• Stay updated with current inventory, promotions, and industry trends

Requirements

• Preferably Malay only
• Proven experience in automotive sales, preferably in pre-owned/used vehicles
• Strong interpersonal and communication skills
• Customer-focused mindset with a professional and confident approach
• Ability to work in a fast-paced, target-driven environment
• Valid driver’s license and ability to conduct test drives

What We Offer

• Competitive commission structure
• Training and career development opportunities
• Supportive team environment
• Opportunity to represent a trusted automotive brand

Apply now and become a key member of our Tian Siang Premium Auto Sdn Bhd family today!