Responsibilities
- Develop and maintain good rapport with prospective and existing customers.
- Conducting market research to stay informed of industry trends and competition.
- Collaborating with other departments and teams, such as marketing and product development, to ensure customer satisfaction.
- Achieve individual sales target and contribute to the branch sales target.
- Aptitude for negotiation and persuasion.
- Sources and develop customers through multi-media marketing.
- Provide customers Information of financing alternatives whenever appropriate.
- To gain customers' loyalty and confidence, provide the greatest customer service achievable.
- To perform outbound cold callings.
- To participate and acquire new product knowledge.
- To attend and follow up on all sales inquiries.
- Understand customer needs and present offers and deals to customers.
- Resolve customer's issues and provide advisory to customers.
- Promote a positive brand image, maintaining a high level of professionalism and commitment towards customer satisfaction.
- Contribute to the development of marketing strategies.
- Participate in road-shows, sales activities and launching events.
- To handle objections and customers complaint efficiently and professionally.
- To perform indoor and outdoor sales campaign and promotions as instructed by Management.
- Ability to perform sales presentations, offer test drives, follow ups, with a view of closing sale and responsibility to perform car delivery.
- To carry out extra responsibilities as instructed by Management whenever necessary.
Qualifications
- Minimum qualification with SPM/STPM /Diploma/Higher Diploma/Bachelor Degree in any field.
- Fresh graduates are welcome to apply.
- Language proficiency – English (Mandatory), Bahasa Malaysia, and Mandarin will be an added advantages.
- Ability to work on weekends and hectic roadshow schedule.
- Computer savvy would be an added advantage (Proactive on Instagram, Facebook, Tik Tok or other Social Media Ad's).
- Must have a driving license and possess own transport.
- Independent and target-focused, able to achieve goals with limited direct supervision.
- Required Skill(s): Good interpersonal, communications skills, Strong customer management abilities, self-motivated, responsible, target driven, Strong negotiation and problem-solving skills.
- Working experience in sales and marketing and understanding of the automobile industry will be advantageous.
- Must willing to work in Setia Alam.
Interested candidates can apply via online with the latest resume. Only shortlisted candidates will be notified.
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