Sales Administrator (Payment Operations)

EPOS; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A fintech company in Kuala Lumpur is seeking an entry-level Sales Admin to support sales operations by handling administrative documentation for payment terminal setups and merchant onboarding. This role is ideal for those looking to start a career in a supportive environment. Strong English skills and a positive attitude are essential. Familiarity with Chinese is preferred to assist Chinese-speaking merchants.

Qualifications

• Strong willingness to learn and develop in a fintech environment.

Responsibilities

• Prepare and process administrative documents for payment terminal applications.
• Support the onboarding of new merchants, including verification of documentation.
• Maintain organized filing and digital records of contracts.

Skills

Good command of written and spoken English

Communication in Chinese

Attention to detail

Organizational skills

Proficiency in Microsoft Office

Positive attitude

Job description

Overview

We are looking for a dedicated and detail-oriented Sales Admin to join our growing team. In this role, you will support the sales operations team by handling essential administrative documentation related to payment terminal setup, merchant onboarding, and processing.

This is an entry-level position, perfect for individuals looking to build a career in a stable and supportive fintech environment. No prior experience is required—just a strong willingness to learn!

Key Responsibilities

• Prepare and process administrative documents for payment terminal applications and setups
• Support the onboarding of new merchants, including collecting, verifying, and processing required documentation
• Review merchant forms and ensure completeness and accuracy of supporting documents
• Liaise with internal teams and merchants to follow up on missing or incorrect information
• Maintain organized filing and digital records of contracts and documentation
• Provide day-to-day admin support to the sales team, including handling ad hoc tasks

Requirements

• Good command of written and spoken English
• Able to communicate in Chinese (preferred, to liaise with Chinese-speaking merchants and colleagues)
• High attention to detail and good organizational skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Positive attitude and eagerness to learn