Sales Admin Executive (Junior/ Senior)

Unique Fire Industry; Plentong; On-site; MYR 25,000 - 35,000; Full time

Job summary

A leading fire protection company in Malaysia is seeking an energetic and independent individual for customer service and administrative roles. Key responsibilities include handling customer inquiries, preparing official documentation, and liaising with the warehouse on stock issues. The ideal candidate must have at least a year of relevant experience and possess strong communication and persuasive skills. This opportunity is part of the company’s major expansion phase.

Qualifications

• At least 1 year of relevant experience in an administrative background preferred.
• Independent and able to work under minimum supervision.
• Fast learner and willing to learn new systems.

Responsibilities

• Handling all customer enquiries and ensure feedback satisfaction.
• Preparing quotations and maintaining price lists.
• Liaising with the warehouse department on stock inquiries.

Skills

Strong communication skills

Persuasive skills

Negotiation skills

Job description

Unique Fire Holdings Berhad focuses on assembly, manufacture and distribution of active fire protection systems, equipment, and accessories. Our comprehensive range of products continue to reliably serve customers in Malaysia and abroad. Our export markets include ASEAN countries and the Middle East.

After our public-listing exercise, we are currently undergoing major expansion and we invite all enthusiasts and energetic individuals to join our growing team.

Job Description

• Handling all customer enquiries and ensuring feedback from customers are consistently satisfactory
• Attending to walk-in customers as and when required (possess professional customer service attitude)
• Able to perform indoor sales and marketing activities
• Preparing quotations and consistent upkeeping of price list
• Liaising with the warehouse department on customer inquiries regarding stock availability
• Preparation of official documentations - Sales Order (SO), Delivery Order (DO), Proforma Invoice and Tax Invoice for orders
• Assist with payment collection (walk-in customers)
• Filling and archiving of all documents related to sales, delivery orders & transfer entry
• To maintain a proper and upkept filing system for all documents
• Ensure all SO, DO & invoice copies are complete and submitted on a bi-weekly basis for Management's review
• Overall sales department and warehouse administrative task
• Other ad-hoc tasks as assigned by immediate superior

Job Requirements

• At least 1 year relevant experience in administrative background preferred.
• Independent and able to work under minimum supervision.
• Fast learner and willing to learn (systems, etc.)
• Self- motivated and to handle and execute multiple assigned task.
• Able to work in fast paced environment and under pressure.
• Strong communication skills, persuasive and good in negotiation.