Sales Admin Executive

SMART CHAMBER ACADEMY SDN BHD; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

An educational organization in Kuala Lumpur is looking for a Full-Time Customer Service Administrator. Candidates must have a high school diploma and prior customer service experience. Responsibilities include handling client enquiries, coordinating appointments, and performing administrative tasks. Proficiency in Chinese and English is essential, along with excellent interpersonal skills and basic tech abilities. Competitive salary of RM3,000 - RM3,500 per month with ample benefits including medical coverage, allowances, and performance incentives.

Benefits

Medical benefits

Insurance Coverage

EPF

SOCSO

Annual leave

Bonus

Qualifications

• Previous experience in a customer service administrative role, preferably in an office environment.
• Proficiency in Chinese and English.
• Good time management skills.

Responsibilities

• Handle incoming and outgoing calls related to client enquiries.
• Provide accurate programme and course-related information.
• Act as a key point of contact between clients and internal teams.
• Support sales operations through documentation and reporting.
• Coordinate client appointments and course arrangements.
• Perform administrative tasks as assigned.

Skills

Excellent interpersonal and communication skills

Proficient in Microsoft Office Suite

Basic ability to use Canva

Education

High school diploma or equivalent

Job description

Full Time - Willing to work @ Integra Tower, Jalan Ampang
RM3,000 - RM3,500 Per Month

Education & Experience:
High school diploma or equivalent required.
Previous experience in a customer service administrative role, preferably in an office environment, or customer service setting.

Skills & Abilities:
Excellent interpersonal and communication skills, both written and verbal (Chinese & English).
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with technology.
Ability to work independently and as part of a team.
Basic ability to use Canva and/or simple video editing tools (e.g. CapCut) to support sales materials or simple social media ads is an added advantage.

Additional Requirements:
Proficiency in Chinese and English
Good time management skills and the ability to prioritize work.

Responsibilities

• Handle incoming and outgoing calls related to client enquiries and after-sales service (non-sales).
• Provide accurate programme and course-related information via phone, email, and WhatsApp.
• Act as a key point of contact between clients, sales consultants, and internal teams.
• Support sales operations through documentation, CRM updates, and reporting.
• Coordinate client appointments, enrolments, and course arrangements.
• Perform administrative and ad-hoc tasks assigned by the Manager or Head of Department.

Administrative Support

• Handle daily administrative tasks such as scheduling and data entry.
• Maintain office supplies inventory and place orders as needed.

Benefits

• Medical benefits
• Insurance Coverage
• EPF
• SOCSO
• Annual leave
• Bonus

Regular hours 10am - 6pm,
Mondays - Fridays,
Smart Casual

Job Highlights

• Outstanding Growing company with strong career prospects
• Competitive Salary and Commission Package
• Passionate, Energetic Working Environment
• Additional Benefits
• 5 Working Days
• Allowance Provided
• Medical Claim
• Performance Incentive

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