Sales Admin Executive

Cream of Creams (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A local sales company in Kuala Lumpur is seeking a Sales Admin Executive to support the sales team by ensuring smooth order processing and documentation. Responsibilities include monitoring and processing orders, coordinating logistics, and maintaining customer relationships. Candidates should possess at least 2 years of relevant experience and strong communication skills. This role also includes commission opportunities for indoor sales.

Qualifications

• Positive and enthusiastic team player with strong communication skills.
• Minimum 2 years of experience in a similar role.

Responsibilities

• Monitor and process orders on time.
• Coordinate with logistics for timely dispatch and delivery.
• Contribute to customer satisfaction by answering questions promptly.

Skills

Strong communication skills

Team player

Customer service

Job description

Cream of Creams (M) Sdn Bhd – Kuala Lumpur, Kuala Lumpur

Sales Admin Executive is backbone of the sales team, provides administrative support to the sales team. Responsible for smooth order processing, documentation, coordination between sales team, customers, logistics, accounts, and warehouse.

On top of that, you will also get rewarded with commission when involved in indoor sales.

Main responsibilities:

• Monitor orders and process orders on time
• Follow through the entire order cycle, actively manage future demand and provide forecast to the manager
• Coordinate with warehouse/logistics for timely dispatch and delivery
• Coordinate with production team in stock availability and indent planning
• Customer Service: Contribute to overall customer satisfaction by promptly answering customer’s requests/questions. Complaint handling
• Customer Management: Maintain good relationship with customers, update customer details
• Assistant to Marketing director

Requirements:

• Positive, enthusiastic team player with strong communication skills
• Minimum 2 years of experience as sales coordinator, sales admin, back-office executive or order processing executive