SALES ADMIN CLERK

Weida (M) Bhd; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in the industry located in Petaling Jaya is seeking candidates for a role involving sales documentation, customer support, and coordination with internal departments. Responsibilities include preparing quotations, responding to customer inquiries, and ensuring smooth order processing. Interested candidates are invited to apply through Jobstore.

Responsibilities

• Prepare sales documentation and maintain records.
• Respond to customer queries and complaints.
• Liaise with internal departments for order processing.

Job description

Responsibilities

• Sales Documentation:
  • Prepare quotations, sales confirmation, and Proforma invoices, sample request form, Credit Note, debit note and warranty as per the company’s guidelines
  • Maintain accurate records of customer orders, quotations, and sales agreements
  • Ensure proper documentation for all sales transactions and maintain compliance with company policies
  • Tracking & sorting transporter Delivery Order
  • Checking transporter invoices
• Customer Support:
  • Respond to customer queries or complaint via phone, email, and other communication channels
  • Send out chop & sign Delivery Order and Invoices to customer via email
  • Act as the first point of contact for customer inquiries related to orders, pricing, and product availability
  • Resolve any issues related to orders, deliveries, and product discrepancies
• Coordination with Internal Departments:
  • Liaise with regional admin, logistics, and finance teams to ensure smooth order processing and delivery
  • Communicate any special customer requirements or urgent orders to the relevant departments

Interested candidates please submit your application through Jobstore