Sales Admin Assistant

Fraser and Neave; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading FMCG company in Malaysia is seeking a Customer Service Executive to manage order processing, data entry in SAP, and liaise with the Logistics department for timely product delivery. Ideal candidates should have a Diploma in Business Administration and 1-3 years of relevant experience, demonstrating strong problem-solving and communication skills. This role requires self-discipline and the ability to work independently with minimal supervision.

Qualifications

• 1-3 years experience in SAP system, managing customer service and data entry.
• Experience in Distributors Management System in FMCG and/or General Trade industry.
• Ability to work independently and achieve goals/results with minimal supervision.

Responsibilities

• Take orders via phone calls, e-mail, WhatsApp or any other platforms.
• Process orders and key into the SAP System.
• Liaise with the Logistics department for timely delivery.

Skills

Customer service

Communication skills

Self-discipline

Problem-solving

Education

Diploma in business admin or equivalent

Tools

SAP System

Job description

Responsibilities

• To take orders via phone calls, e-mail, Whatapps or any other platforms.
• Ensure orders are processed and key into the SAP System and all other related matters.
• Verify the accuracy of orders and invoices.
• To keep and manage all the relevant document properly.
• Liaise with the Logistics department to ensure timely delivery of products.
• Providing data and reports to support the Sales team.
• Involve in communication & coordination between customers and Sales team.
• Updates the sales team by providing the stock inventory on daily basis.
• To prepare monthly sales incentive for Sales person.
• Perform all other related tasks as assigned by the Management from time to time.

Qualifications

• Diploma in business admin or equivalent.
• Experience and knowledgeable 1-3 years in SAP system, managing customer service and data entry.
• Preferably experience in Distributors Management System in FMCG and/or General Trade industry.
• Have a good problem solving skill.
• Good communication & interpersonal skills.
• Self discipline.
• Ability to work independently and achieve goals/results with minimal supervision.