Retail Training Designer & Onboarding Coach

Oriental Coffee International; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A dynamic retail company in Puchong is seeking a highly motivated HR Trainer to enhance operational excellence across multiple locations. The role involves developing training programs, creating instructional videos, conducting training sessions, and assessing training effectiveness. Ideal candidates will possess strong communication skills, a Bachelor's degree in HR, and 3–5 years of relevant experience. Opportunities for growth and a vibrant office culture await the selected applicant.

Benefits

Performance bonus

Staff purchase discounts

Free parking

Annual dinners for recognition

Training programs for skill enhancement

Team-building activities

Qualifications

• 3–5 years of experience in retail management or training.
• Proven experience in designing training programs is a plus.
• Familiarity with adult learning principles.
• Certification in Training and Development is an advantage.

Responsibilities

• Design, develop, and implement effective training programs.
• Produce high‑quality training videos for staff.
• Conduct both in-person and virtual training sessions.
• Evaluate the effectiveness of training programs.

Skills

Communication skills

Coaching experience

Multitasking

Organizational skills

Education

Bachelor's degree in Human Resources or related field

Tools

Microsoft Office Suite

Video production tools

Job description

A dynamic retail company in Puchong is seeking a highly motivated HR Trainer to enhance operational excellence across multiple locations. The role involves developing training programs, creating instructional videos, conducting training sessions, and assessing training effectiveness. Ideal candidates will possess strong communication skills, a Bachelor's degree in HR, and 3–5 years of relevant experience. Opportunities for growth and a vibrant office culture await the selected applicant.