Retail Shop Supervisor: Lead & Grow Customer Experience

Pasaraya Desa; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Cyberjaya is looking for a Retail Shop Supervisor to oversee store operations and ensure a seamless shopping experience. The role involves managing staff, ensuring compliance with policies, and analyzing performance metrics. Candidates should have at least 2 years of supervisory experience in retail, strong leadership skills, and a passion for customer service. This full-time position offers a competitive salary and growth opportunities within the company.

Benefits

Competitive salary

Opportunity to grow

Qualifications

• Minimum 2 years of experience in a retail supervisory role or a related position.
• Strong leadership and communication skills to manage and motivate a team.
• Excellent customer service skills with a passion for providing a great shopping experience.

Responsibilities

• Supervise and coordinate the work of store staff, including cashiers and sales assistants.
• Ensure adherence to store policies and procedures.
• Monitor and analyze store performance metrics and implement improvement strategies.

Skills

Leadership

Communication

Customer service

Problem-solving

Decision-making

Inventory management

Sales reporting

Education

SPM/STPM/Diploma/Degree

Tools

Point-of-sale systems

Inventory management software

Job description

A retail company in Cyberjaya is looking for a Retail Shop Supervisor to oversee store operations and ensure a seamless shopping experience. The role involves managing staff, ensuring compliance with policies, and analyzing performance metrics. Candidates should have at least 2 years of supervisory experience in retail, strong leadership skills, and a passion for customer service. This full-time position offers a competitive salary and growth opportunities within the company.