Retail Sales Associates (Cameron Highlands)

CG Computers Sdn Bhd; Brinchang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Malaysia is seeking a Retail Sales Associate to manage customer interactions and sales responsibilities in the store. This role involves ensuring customer satisfaction, addressing queries, and achieving sales goals. Candidates should have strong customer service skills, and knowledge of mobile phones is a plus. Fresh graduates are encouraged to apply, and the ability to speak Mandarin is a valuable asset. Join a dynamic team dedicated to excellent service in a fast-paced retail environment.

Qualifications

• Fresh graduates are welcome to apply.
• Knowledge in mobile phone / smartphone is an added advantage.
• Ability to speak in Mandarin would be an added advantage.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customer’s needs and provide assistance and information on product features.
• Welcome customers to the store and answer their queries.
• Follow and achieve department’s sales goals.
• Maintain in-stock and presentable condition.

Skills

Customer service skills

Sales experience

Knowledge of mobile phones

Ability to speak Mandarin

Job description

CG Computers Sdn Bhd – Cameron Highlands, Pahang

Retail Sales Associate is to be responsible for all sales job duties, from generating leads to closing sales. The main tasks for a Retail Sales Associate include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions, and resolve customer complaints promptly to ensure maximum client satisfaction. To be a successful Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Job Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customer’s needs and provide assistance and information on product features.
• Welcome customers to the store and answer their queries.
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
• Maintain in-stock and presentable condition at assigned areas.
• Actively seek out customers in store.
• Remain knowledgeable on products offered and discuss available options.
• Process POS (point of sale) purchases.
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Comply with inventory control procedures.
• Work within guidelines and regulations, especially concerning brand products.

Qualifications / Experience / Knowledge

• Full-Time and Part-Time vacancies are available.
• Fresh graduates are welcome to apply.
• Knowledge in mobile phone / smartphone is an added advantage.
• Ability to speak in Mandarin would be an added advantage.

Location(s)

Switch @ Cameron Centrum, Cameron Highlands, Pahang