Retail Sales Associate / Store Manager

Universal Sports Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company is seeking a Sales Advisor to ensure product shelves are well-stocked and assist customers in finding store products. This role involves operating the cash register, handling customer inquiries, and maintaining store standards. Ideal candidates will have a high school diploma, proven sales experience, and excellent communication skills. This is a full-time, permanent position located in various shopping centers in Kuala Lumpur.

Qualifications

• Proven experience working as a sales advisor.
• Passion for retail and delivering great service.
• Ability to stand for extended periods.

Responsibilities

• Ensure product shelves are well-arranged and stocked.
• Provide product recommendations to customers.
• Process sales transactions at the cash register.
• Address customer concerns and inquiries.

Skills

Sales skills

Customer service skills

Organizational skills

Effective communication skills

Education

High school diploma

Job description

Job Scope:

• Ensuring that product shelves are well-arranged and adequately stocked with products.
• Maintaining an in-depth knowledge of store products to provide suitable recommendations to customers as needed.
• Assisting customers in locating requested store products.
• Operating the cash register and processing sales transactions.
• Performing basic housekeeping duties to ensure that the cashpoint, sales floor, and storeroom are well‑maintained.
• Addressing customer concerns and inquiries as well as resolving customer complaints.
• Answering telephone calls in a courteous and professional manner.
• Maintains company standards regarding personal sales metrics.
• Unloading and unpacking store deliveries as well as attaching price tags to all store products.

Job Requirements:

• High school diploma.
• Proven experience working as a sales advisor.
• Passion for retail, people and delivering great service and the ability to stand for extended periods.
• Excellent organizational and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.
• Job Types: Full‑time, Permanent

Location:

Pavilion Bukit Jalil, MyTown Shopping Centre, PJ SS2, I-City Shopping Mall, Kuchai Lama