Retail Sales Associate - Bruno, The Garden Mall

Dancom TT&L Telecommunications (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A renowned telecommunications company is seeking a Retail Sales Associate at The Garden Mall in Kuala Lumpur. This role requires a passion for sales and fashion products, along with excellent communication and customer service skills. Responsibilities include providing outstanding service to customers, recommending products, and ensuring the store is well maintained. The position requires working shifts, weekends, and public holidays, offering robust benefits including EPF, medical insurance, and training programs. Candidates should have at least an SPM or Diploma.

Benefits

EPF, Socso, EIS

Annual Leave

Medical Insurance

Training Provided

Performance Bonus

Overtime Pay

Medical and Hospitalisation Leave

Qualifications

• Retail or customer service experience is an advantage.
• Passionate about sales and fashion/lifestyle products.
• Able to work on shifts, weekends, and public holidays.

Responsibilities

• Provide outstanding customer service to walk-in customers.
• Recommend suitable products based on customer needs.
• Maintain product knowledge to explain features and benefits.
• Ensure merchandise is well displayed and maintain tidiness.
• Support daily store operations like stock handling and cashiering.
• Assist in achieving individual and store sales targets.
• Handle after-sales service professionally.

Skills

Retail experience

Customer service

Sales passion

Friendly demeanor

Excellent communication

Proficiency in English

Proficiency in Bahasa Malaysia

Mandarin proficiency

Education

SPM / Diploma or equivalent

Job description

Retail Sales Associate - Bruno, The Garden Mall

Previous retail or customer service experience is an advantage

Passionate in sales and fashion/lifestyle products

Friendly, presentable, and good communication skills

Able to work on shifts, weekends, and public holidays

Proficiency in English and Bahasa Malaysia; Mandarin is a plus (for Mandarin‑speaking customers)

Requirements

• SPM / Diploma or equivalent
• Previous retail or customer service experience is an advantage
• Passionate in sales and fashion/lifestyle products
• Friendly, presentable, and good communication skills
• Able to work on shifts, weekends, and public holidays
• Proficiency in English and Bahasa Malaysia; Mandarin is a plus (for Mandarin‑speaking customers)

Responsibilities

• Provide outstanding customer service to walk‑in customers
• Recommend suitable products based on customer needs and preferences
• Maintain product knowledge to confidently explain features and benefits
• Ensure merchandise is well displayed and the store is kept tidy at all times
• Support daily store operations such as stock handling, cashiering, and visual merchandising
• Assist in achieving individual and store sales targets
• Handle after‑sales service professionally

Benefits

• EPF, Socso, EIS
• Annual Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Performance Bonus
• Overtime Pay
• Medical and Hospitalisation Leave

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