Retail Sales

SSF Sdn Bhd; Kuala Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Kuala Selangor is seeking an entry-level Sales Associate to provide exceptional customer service, manage inventory, and maintain visual merchandising standards. This role involves assisting customers, processing transactions, and achieving sales goals. Candidates should have a Secondary/SPM/'O' Level certification and be proficient in English and Bahasa Malaysia. The position offers benefits such as EPF, SOCSO, and health insurance.

Benefits

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Qualifications

• Minimum of Secondary/SPM/'O' Level certification required.
• Entry-level position open to fresh graduates.
• Strong proficiency in inventory management and customer service.

Responsibilities

• Provide exceptional customer service and build rapport with customers.
• Assist customers in selecting products based on their needs.
• Maintain a visually appealing sales floor with merchandising standards.
• Process sales transactions accurately.
• Meet and exceed individual sales goals.
• Conduct regular inventory checks and replenish stock.
• Stay updated on product knowledge and promotions.
• Handle customer inquiries, complaints, and returns professionally.
• Collaborate with team members to achieve objectives.
• Adhere to company policies and procedures.

Skills

Inventory management

Customer service

Sales skills

Visual merchandising

Communication in English and Bahasa Malaysia

Education

Secondary/SPM/'O' Level certification

Job description

Qualifications

• Possess a minimum of Secondary/SPM/'O' Level certification.
• Entry-level position; fresh graduates are encouraged to apply.
• Demonstrate proficiency in inventory management, ensuring accurate stock levels and minimizing discrepancies.
• Provide exceptional customer service, addressing inquiries, resolving issues and exceeding customer expectations.
• Exhibit strong sales skills, actively promoting products, closing sales and achieving sales targets.
• Maintain visual merchandising standards, creating attractive displays that enhance the shopping experience.
• Develop comprehensive product knowledge, staying informed about features, benefits and competitive advantages.
• Communicate effectively in both English and Bahasa Malaysia, catering to a diverse customer base.

Responsibilities

• Provide exceptional customer service and build rapport with customers to understand their needs and preferences.
• Assist customers in product selection by providing detailed information about features, benefits and availability.
• Maintain a visually appealing and organized sales floor by implementing visual merchandising standards.
• Process sales transactions accurately and efficiently, including handling cash, credit and other forms of payment.
• Meet or exceed individual sales goals and contribute to the overall store sales targets.
• Manage inventory levels by conducting regular stock checks and replenishing merchandise as needed.
• Stay up-to-date on product knowledge, including new arrivals, promotions and industry trends.
• Handle customer inquiries, complaints and returns in a professional and timely manner.
• Collaborate with team members to achieve store objectives and maintain a positive work environment.
• Adhere to company policies and procedures, including loss prevention and safety guidelines.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance