Retail Outlet Lead & Team Coach

Alpro Pharmacy; Perak; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail pharmacy in Perak is looking for a reliable Supervisor to manage daily operations. You will oversee training, staff management, and ensure excellent customer service. Candidates should have at least 3 years of supervisory experience in retail, preferably in pharmacy. Strong leadership and organizational skills are essential. This role requires working retail hours, including weekends. The company values candidates who can analyze sales trends and drive performance.

Qualifications

• Minimum 3 years of supervisory experience in retail, preferably pharmacy.
• Computer literate, comfortable with retail systems.
• Proficient in English, both spoken and written.

Responsibilities

• Oversee day-to-day operations reliably.
• Conduct training for new team members.
• Assist in staff scheduling and performance appraisals.
• Deliver excellent customer service.
• Monitor merchandise performance and provide feedback.
• Support Branch Manager in achieving operational goals.

Skills

Leadership qualities

People management

Customer service skills

Organizational skills

Analytical skills

Ability to handle difficult situations

Education

Bachelor’s Degree, Diploma, or equivalent

Tools

Retail systems

Job description

A retail pharmacy in Perak is looking for a reliable Supervisor to manage daily operations. You will oversee training, staff management, and ensure excellent customer service. Candidates should have at least 3 years of supervisory experience in retail, preferably in pharmacy. Strong leadership and organizational skills are essential. This role requires working retail hours, including weekends. The company values candidates who can analyze sales trends and drive performance.