Retail Outlet Lead & Team Coach

Alpro Pharmacy; Penang; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading pharmacy retailer in Penang is looking for a talented Supervisor to manage day-to-day outlet operations. The ideal candidate should hold a Bachelor’s Degree, have at least 3 years of experience in retail supervision, preferably in the pharmacy sector, and demonstrate strong leadership skills. Responsibilities include training staff, scheduling, and providing excellent customer service. This position demands proficiency in English and the ability to analyze sales trends for improved performance.

Qualifications

• Bachelor’s Degree, Diploma, or equivalent in any field.
• Minimum 3 years of supervisory experience in retail, preferably pharmacy.
• Strong organizational and people management skills.

Responsibilities

• Oversee day-to-day outlet operations.
• Conduct training and coaching for new team members.
• Assist in staff scheduling and performance appraisal.

Skills

Organizational skills

People management

Customer service

Sales analysis

English proficiency

Education

Bachelor’s Degree or Diploma

Tools

Retail systems

Job description

A leading pharmacy retailer in Penang is looking for a talented Supervisor to manage day-to-day outlet operations. The ideal candidate should hold a Bachelor’s Degree, have at least 3 years of experience in retail supervision, preferably in the pharmacy sector, and demonstrate strong leadership skills. Responsibilities include training staff, scheduling, and providing excellent customer service. This position demands proficiency in English and the ability to analyze sales trends for improved performance.