Retail Outlet Lead & Team Coach

Alpro Pharmacy; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading pharmacy retail chain in Johor is looking for a supervisory role to manage daily operations. Responsibilities include overseeing outlet operations, conducting training, and enhancing customer experiences. The ideal candidate should have a degree or diploma, at least 3 years of supervisory experience, and strong management skills. They must be committed to driving sales performance and providing excellent customer service. This position demands flexibility for retail hours, including shifts and weekends.

Qualifications

• Minimum 3 years of supervisory experience in retail, preferably in pharmacy.
• Strong computer literacy and capability with retail systems.
• Proficient in English (spoken and written) is an advantage.

Responsibilities

• Oversee day-to-day outlet operations with responsibility and reliability.
• Conduct on-the-job training and coaching for new team members.
• Support the Branch Manager in achieving outlet goals and operational excellence.

Skills

Organizational skills

People management

Sales analysis

Customer service

Education

Bachelor’s Degree or Diploma

Job description

A leading pharmacy retail chain in Johor is looking for a supervisory role to manage daily operations. Responsibilities include overseeing outlet operations, conducting training, and enhancing customer experiences. The ideal candidate should have a degree or diploma, at least 3 years of supervisory experience, and strong management skills. They must be committed to driving sales performance and providing excellent customer service. This position demands flexibility for retail hours, including shifts and weekends.