Retail Manager (Electrical Department)

Fair Work (M) Sdn. Bhd.; Klang City; On-site; MYR 200,000 - 250,000; Full time

Job summary

A retail company in Klang City is looking for a Retail Manager to oversee daily operations in the Electrical Department. The ideal candidate must have proven experience in retail management, particularly with electrical products, and possess strong leadership, communication, and problem-solving skills. This role includes driving sales performance and coaching the sales team to meet departmental targets. The position offers incentives such as profit sharing, group insurances, and various types of leave.

Benefits

Profit sharing

Group Insurances

Staff purchase

Many types of leaves

Qualifications

• Proven retail management experience in electrical products within the retail industry.
• Strong knowledge of electrical items such as TVs, audio equipment, and home appliances.
• Experience managing sales teams and driving retail performance.

Responsibilities

• Manage and oversee daily retail operations of the Electrical Department.
• Drive sales performance and achieve departmental revenue targets.
• Lead, coach, and motivate sales staff to ensure high productivity and service standards.
• Plan and execute sales strategies, promotions, and merchandising initiatives.
• Monitor stock levels, inventory control, and product display standards.
• Handle customer escalations and ensure excellent after-sales service.

Skills

Retail management experience

Knowledge of electrical items

Leadership skills

Communication skills

Problem-solving skills

Customer-focused

Job description

Key Responsibilities

Manage and oversee daily retail operations of the Electrical Department.

Drive sales performance and achieve departmental revenue targets.

Lead, coach, and motivate sales staff to ensure high productivity and service standards.

Ensure strong product knowledge across electrical items (TVs, audio systems, home appliances, etc.).

Plan and execute sales strategies, promotions, and merchandising initiatives.

Monitor stock levels, inventory control, and product display standards.

Handle customer escalations and ensure excellent after-sales service.

Prepare sales reports and analyze performance trends.

Ensure compliance with company policies, SOPs, and retail best practices.

Requirements

Proven retail management experience in electrical products within the retail industry.

Strong knowledge of electrical items such as TVs, audio equipment, and home appliances.

Experience managing sales teams and driving retail performance.

Good leadership, communication, and problem-solving skills.

Customer-focused with strong commercial awareness.

Incentives

• Profit sharing
• Group Insurances / Many type of leaves / Staff purchase