Retail Manager - Electrical

Talent Switch; Kuala Lumpur; On-site; MYR 45,000 - 65,000; Full time

Job summary

A leading retail firm in Kuala Lumpur is seeking a Store Manager to oversee day-to-day operations and manage staff effectively. This role involves scheduling employees, maintaining product inventory, and ensuring compliance with safety standards. The ideal candidate will have a strong ability to analyze sales figures, forecast future sales, and motivate their team to achieve efficiency and maximize profits. An attractive remuneration package is offered, including incentives and profit sharing.

Benefits

Incentives

Profit sharing

Group Insurances

Various types of leaves

Staff purchase

Responsibilities

• Completes store operational requirements by scheduling and assigning employees.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees.
• Identifies current and future customer requirements by establishing rapport with customers.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Contributes to team effort by accomplishing related results as needed.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control.
• Analyzing sales figures and forecasting future sales volumes to maximise profits.

Job description

Job description

Handling and overseeing all the day-to-day processes that are carried out in the store. Able to manage the product inventory, sales persons, goods for display, sales, etc.

Main duties and responsibilities

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Contributes to team effort by accomplishing related results as needed.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control;
• Analyzing sales figures and forecasting future sales volumes to maximise profits.
• Analyzing and interpreting trends to facilitate planning

JOB DESCRIPTION

• Ensuring standards for quality, customer service and health and safety are met.
• Resolving health and safety, legal and security issues.
• Responding to customer complaints and comments.
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

Remuneration & Benefits

• Incentives
• Profit sharing
• Group Insurances / Many type of leaves / Staff purchase