Retail Generalist (Gombak & Cheras)

Talent Recruit; Batu Caves; On-site; MYR 100,000 - 150,000; Full time

Job summary

A self-service laundry company is seeking a Retail Generalist for the Gombak area. The role involves ensuring smooth day-to-day operations, driving sales growth, and maintaining branch administration. Candidates should have at least 2 years of retail experience and a minimum of SPM qualification. The ideal candidate will be customer-friendly, have strong integrity, and pay attention to detail. This position offers an opportunity to impact branch performance positively.

Qualifications

• Minimum SPM and above.
• At least 2 years working experience in the retail business.
• Experience managing multiple outlets is advantageous.

Responsibilities

• Ensure day-to-day operations of the outlet run smoothly per company standards.
• Drive overall branch performance by supporting sales growth.
• Oversee effective branch administration, including inventory and stock control.
• Ensure compliance with store policies and environmental standards.
• Manage token usage tracking and support reporting tasks.
• Serve as the first point of contact for operational issues.

Skills

Customer-friendly

Attention to detail

Integrity

Education

Minimum SPM and above

Job description

We are representing a company in the self-service laundry industry, and they are looking for a Retail Generalist to cover the Gombak area.

Job Responsibility

• Ensure day-to-day operations of the outlet, making sure it runs smoothly in line with company standards, including service quality, customer experience, sales performance, and operational compliance.
• Drive overall branch performance by supporting sales growth, monitoring expenses, and identifying opportunities for cost savings.
• Oversee and maintain effective branch administration, including inventory and stock control, cleanliness, and safety protocols.
• Ensure all outlet activities comply with store policies, procedures, and environmental standards.
• Manage token usage tracking, conduct regular reviews at the outlet level, and support reporting tasks such as CDM (Cash Deposit Machine) summaries, sales collection, and daily housekeeping schedules.
• Serve as the first point of contact for any issues that affect the smooth operation of the outlet, ensuring prompt and satisfactory resolution.

Job Requirements

• Minimum SPM and above.
• At least 2 years working experience in the retail business.
• Candidates with experience managing multiple outlets have an advantage.
• Must be customer-friendly, have good integrity, and attention to detail.