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Retail Generalist (Gombak & Cheras)

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Batu Caves

On-site

MYR 100,000 - 150,000

Full time

Today
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Job summary

A self-service laundry company is seeking a Retail Generalist for the Gombak area. The role involves ensuring smooth day-to-day operations, driving sales growth, and maintaining branch administration. Candidates should have at least 2 years of retail experience and a minimum of SPM qualification. The ideal candidate will be customer-friendly, have strong integrity, and pay attention to detail. This position offers an opportunity to impact branch performance positively.

Qualifications

  • Minimum SPM and above.
  • At least 2 years working experience in the retail business.
  • Experience managing multiple outlets is advantageous.

Responsibilities

  • Ensure day-to-day operations of the outlet run smoothly per company standards.
  • Drive overall branch performance by supporting sales growth.
  • Oversee effective branch administration, including inventory and stock control.
  • Ensure compliance with store policies and environmental standards.
  • Manage token usage tracking and support reporting tasks.
  • Serve as the first point of contact for operational issues.

Skills

Customer-friendly
Attention to detail
Integrity

Education

Minimum SPM and above
Job description

We are representing a company in the self-service laundry industry, and they are looking for a Retail Generalist to cover the Gombak area.

Job Responsibility
  • Ensure day-to-day operations of the outlet, making sure it runs smoothly in line with company standards, including service quality, customer experience, sales performance, and operational compliance.
  • Drive overall branch performance by supporting sales growth, monitoring expenses, and identifying opportunities for cost savings.
  • Oversee and maintain effective branch administration, including inventory and stock control, cleanliness, and safety protocols.
  • Ensure all outlet activities comply with store policies, procedures, and environmental standards.
  • Manage token usage tracking, conduct regular reviews at the outlet level, and support reporting tasks such as CDM (Cash Deposit Machine) summaries, sales collection, and daily housekeeping schedules.
  • Serve as the first point of contact for any issues that affect the smooth operation of the outlet, ensuring prompt and satisfactory resolution.
Job Requirements
  • Minimum SPM and above.
  • At least 2 years working experience in the retail business.
  • Candidates with experience managing multiple outlets have an advantage.
  • Must be customer-friendly, have good integrity, and attention to detail.
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